Senior Manager, Solutions Architect - East

Webflow Webflow · Enterprise · CA · Remote · Professional Services

Lead and manage a team of Solutions Architects focused on helping enterprise customers build, launch, and scale on Webflow's AI-native Digital Experience Platform. This hands-on leadership role involves coaching, unblocking complex customer challenges, and partnering with cross-functional teams to drive adoption and shape product direction.

What you'd actually do

  1. Lead and actively support a team of Solutions Architects, driving Webflow adoption through hands-on coaching, deal support, and technical guidance.
  2. Coach ICs in real time—joining customer calls, refining solutions, and helping them navigate technical discovery, tradeoffs, and delivery with confidence.
  3. Own and improve the post-sales technical journey, rolling up your sleeves to refine implementation guidance, launches, and expansion plays.
  4. Step into complex customer conversations and escalations, providing direct technical input to unblock progress and model best practices.
  5. Partner closely with Sales, Customer Success, and Product, identifying friction, advocating for customers, and helping move deals and expansions forward.

Skills

Required

  • Leading technical post-sales teams (Solutions Architecture, Implementation, Sales Engineering) in SaaS/platform environments
  • Driving adoption and customer outcomes through hands-on leadership
  • Modern web development and architecture (HTML, CSS, JavaScript, React, APIs)
  • Guiding enterprise customers through technical decisions, tradeoffs, and scalable solution design
  • People leadership
  • Active engagement and support for team members
  • Balancing execution with continuous improvement
  • Broad domain awareness across the digital ecosystem (enterprise architecture, SEO, CRO, UX/UI, security, digital marketing)
  • Clear and confident communication (technical and business)
  • Building trust and alignment across teams
  • Leading with self-awareness and integrity
  • Fostering an inclusive, collaborative environment

Nice to have

  • Proactive embrace of AI
  • Fluency in emerging technologies

What the JD emphasized

  • 3+ years leading technical post-sales teams
  • Deep, hands-on expertise in modern web development and architecture