Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights.
Recognized as the #1 provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers.
With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in Deloitte’s Fast 500 (four years running!), LinkedIn’s Top Startups, Forbes’ Cloud 100 (five years running!), Inc.’s Best Workplaces, and the Human Rights Campaign Foundation's Corporate Equality Index!
Who We Are
The Strategic Sales Engineering team serves as the technical backbone of Attentive's enterprise go-to-market organization. We partner closely with Sales, Product, Marketing, Customer Success, and Engineering to help the world's leading brands evaluate, adopt, and expand their investment in Attentive's platform.
Our team combines deep technical expertise, business acumen, and consultative problem-solving to guide customers through complex buying decisions. As trusted advisors, we help prospects and clients understand how Attentive's solutions fit into their broader technology ecosystem while ensuring successful technical evaluations and long-term partnerships.
Why Attentive Needs You
Attentive is seeking a Senior Manager of Strategic Sales Engineering to lead and scale a high-performing team supporting our largest and most strategic opportunities. This leader will be responsible for developing top technical talent, establishing best practices, and partnering closely with Sales leadership to drive revenue growth across the enterprise segment.
The Strategic Sales Engineering organization supports more than $50M in annual new business revenue and plays a critical role in helping Attentive win and expand relationships with the world's most sophisticated brands. As the leader of this team, you will be responsible for building the technical strategy, talent, and operating model required to consistently achieve ambitious growth targets while delivering exceptional customer experiences.
We are looking for a leader who embraces an AI-first mindset and is passionate about leveraging emerging technologies to improve productivity, scale expertise, accelerate deal cycles, and create competitive advantage. This leader will play a key role in defining how AI transforms both the Sales Engineering function and the customer buying journey.
As a key leader within the Revenue organization, you will help define how Sales Engineering operates at scale while remaining actively engaged in Attentive's most complex, strategic, and high-impact opportunities.
What You'll Do
Lead and Develop a High-Performing Team
- Recruit, onboard, develop, and retain a world-class team of Strategic Sales Engineers
- Establish clear performance expectations, coaching frameworks, and career development plans
- Foster a culture of technical excellence, accountability, collaboration, and continuous learning
- Serve as an escalation point and mentor for complex customer and technical challenges
- Build an inclusive, high-performance team that consistently delivers business impact
Drive Strategic Revenue Outcomes
- Partner with Sales leadership to develop account strategies for Attentive's largest enterprise opportunities
- Lead an organization responsible for supporting more than $50M in annual new business revenue
- Provide executive-level support on high-value, complex, and strategic deals
- Ensure technical evaluations are aligned with customer objectives and business outcomes
- Guide teams through solution design, architecture discussions, security reviews, and procurement processes
- Improve win rates and sales efficiency through strong technical leadership and deal coaching
- Establish repeatable best practices that increase team effectiveness across the enterprise sales cycle
Drive AI-Powered Innovation
- Champion an AI-first culture across the Strategic Sales Engineering organization
- Identify and implement AI-driven workflows that improve team productivity, technical discovery, solution design, and customer engagement
- Leverage AI technologies to scale technical expertise, improve knowledge sharing, and accelerate onboarding
- Partner with Revenue Operations, Enablement, Product, and Engineering teams to evaluate and deploy emerging AI capabilities
- Establish best practices for incorporating AI into demos, customer evaluations, technical content creation, and internal processes
- Continuously assess new technologies and methodologies that can increase organizational effectiveness and competitive advantage
Influence Cross-Functional Strategy
- Partner with Product and Engineering teams to communicate market trends, customer feedback, and competitive intelligence
- Help shape product roadmap priorities based on customer and prospect insights
- Collaborate with Marketing, Enablement, and Revenue Operations teams to improve messaging, content, and sales processes
- Act as a strategic advisor across the organization on customer requirements, industry trends, and technical market dynamics
- Serve as a key stakeholder in strategic initiatives that impact Attentive's enterprise growth strategy
Build for Scale
- Establish and refine Sales Engineering processes, methodologies, and best practices
- Drive operational excellence through forecasting, resource planning, performance metrics, and reporting
- Improve demo environments, evaluation frameworks, technical documentation, and enablement programs
- Develop scalable systems that enable the team to grow efficiently alongside the business
- Identify opportunities to leverage automation and AI to increase organizational impact
Who You Are
- 8+ years of experience in Sales Engineering, Solutions Consulting, Solutions Architecture, or a related customer-facing technical role within SaaS
- 3+ years of experience leading and developing high-performing Sales Engineering teams
- Proven success supporting enterprise and strategic accounts through complex, multi-stakeholder sales cycles
- Demonstrated experience operating within organizations responsible for significant enterprise revenue targets, preferably supporting $50M+ in annual new business
- Strong technical aptitude with experience discussing integrations, APIs, data flows, security, and enterprise architecture
- Exceptional executive communication, presentation, and storytelling skills
- Demonstrated ability to influence cross-functional stakeholders and drive alignment across teams
- Experience partnering with senior Sales leadership on territory planning, account strategy, forecasting, and revenue execution
- Strong operational mindset with experience leveraging metrics and data to drive decision-making
- Passion for coaching, mentoring, and developing technical talent
- Proven ability to thrive in a fast-paced, high-growth environment while balancing strategic thinking and hands-on execution
Required Experience
- Deep expertise with Salesforce, Looker, and Gong
- Experience using data and analytics to drive business decisions and sales outcomes
- Strong understanding of modern enterprise SaaS sales motions and supporting technologies
Preferred Qualifications
- Experience with Jira and Clari
- Experience leveraging AI tools such as ChatGPT, Lovable, and similar emerging technologies in professional workflows
- Experience with enterprise marketing technology, customer engagement platforms, CDPs, ESPs, commerce technology, or adjacent SaaS solutions
- Familiarity with modern AI and automation platforms and their application within go-to-market organizations
- Experience leading Strategic or Enterprise Sales Engineering organizations
- Experience supporting large-scale digital transformation initiatives for enterprise customers
Bonus Points
- Experience building or scaling Sales Engineering organizations during periods of rapid growth
- Experience influencing product strategy through customer and market feedback
- Track record of implementing innovative technologies and processes that materially improved team performance, productivity, or business outcomes
For US based applicants:
- The US base salary range for this full-time position is $170,000 - $235,000 annually + commission** **+ equity + benefits
- Our salary ranges are determined by role, level and location
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Attentive Company Values
Default to Action - Move swiftly and with purpose
Be One Unstoppable Team - Rally as each other’s champions
**Champion the Customer **- Our success is defined by our customers' success
Act Like an Owner - Take responsibility for Attentive’s success
Learn more about AWAKE, Attentive’s collective of employee resource groups.
If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.
At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.