Senior Manager, Technology Operations - Marketplace Payments

Walmart Walmart · Retail · Bentonville, AR +1

This role is a Senior Manager, Technology Operations for Marketplace Payments at Walmart. The primary focus is on leading the adoption and scaling of seller payments, financial programs, and services, driving seller experience, enablement, and customization. It involves cross-functional partnerships with business, product, and operations teams, as well as building risk frameworks and monetization strategies. The role also includes leading and developing a team.

What you'd actually do

  1. Lead key programs supporting Marketplace Payments and Financial Services, ensuring strong execution and alignment to business priorities
  2. Drive Seller adoption and improve the Seller experience across payments and financial services offerings. Work closely with internal marketplace teams on cross-sell and driving an aligned cross functional seller adoption & marketing strategy
  3. Partner cross functionally with business, product and operations stakeholders to support the go to market launch and scaling of new financial products and services
  4. Lead customization of financial solutions according to the Seller and business needs at the same time optimize operational costs and risks
  5. Partner with enterprise and treasury teams on building appropriate risk frameworks, monetization strategies as well as prioritization of key products and services

Skills

Required

  • Experience leading complex, cross-functional programs or initiatives
  • Ability to drive adoption of products or services, ideally within payments, financial services, marketplace, or eCommerce
  • Strong stakeholder management and influencing skills
  • Analytical mindset with the ability to use data to inform decisions
  • Experience leading and developing teams
  • Bachelor’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 3 years’ experience in project management, program management, program operations, or related area OR 5 years’ experience in project management, program management, program operations, or related area

Nice to have

  • Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area
  • Experience in payments, financial services, marketplace, or eCommerce environments
  • Experience driving product or program adoption and scaling initiatives
  • Strong understanding of seller/ customer ecosystems and financial programs
  • Experience working cross-functionally to launch and scale new products or services
  • Knowledge of accessibility best practices, including familiarity with WCAG standards and inclusive design principles