Senior Manager, Vendor & Partner Management, Global Customer Solutions, Medtech Supply Chain

Johnson & Johnson Johnson & Johnson · Pharma · Raritan, NJ +1

This role is for a Senior Manager, Vendor & Partner Management within the MedTech Supply Chain at Johnson & Johnson. The primary focus is on developing and executing global vendor strategies, leading sourcing and contracting, managing vendor performance, and overseeing risk management for customer solutions. The role requires strong commercial acumen, negotiation skills, and experience in building vendor performance frameworks. While experience in regulated industries is a plus, AI/ML is not central to the role's responsibilities.

What you'd actually do

  1. Develop and socialize a global vendor segmentation and strategy that aligns to Customer Solutions priorities and cost-to-serve goals.
  2. Lead strategic sourcing initiatives and commercial contract negotiations in close coordination with Procurement and Legal.
  3. Design and operate performance scorecards; run regular business reviews and drive continuous improvement with vendors.
  4. Own vendor risk management: assess financial, operational, security and privacy risks; define mitigations and critical issue paths.
  5. Create vendor playbooks, scorecards and standard operating procedures to support regional operational teams.

Skills

Required

  • strategic sourcing
  • vendor management
  • partner management
  • commercial contract negotiations
  • vendor performance frameworks
  • vendor risk management

Nice to have

  • large BPO vendors
  • technology vendors
  • logistics vendors
  • outcomes-based contracting
  • performance-based contracting
  • regulated industries (healthcare, life sciences)

What the JD emphasized

  • 8+ years in strategic sourcing, vendor management, or partner management in a multi-region environment.
  • Demonstrated experience leading commercial negotiations and contract structuring.
  • Proven ability to build vendor performance frameworks and run governance/business reviews.
  • Experience assessing and mitigating vendor risk (operational, financial, data/privacy).