At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.
As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
**Job Function: **
Medical Affairs Group
**Job Sub Function: **
Medical Affairs
Job Category:
Scientific/Technology
All Job Posting Locations:
Toronto, Ontario, Canada
Job Description:
Johnson & Johnson Innovative Medicine, is recruiting for a Senior Medical Information Lead, located in Toronto, Canada.
Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.
Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.
Learn more at https://www.jnj.com/innovative-medicine
The Senior Medical Information Lead (Sr. Med Info Lead) is a customer-oriented product knowledge and therapeutic area expert who is strategically minded and demonstrates an advanced ability to provide high-level clinical dialogue and support to healthcare professionals (HCPs) and consumers. The Sr. Med Info Lead provides scientific insights and actively participates in cross-departmental teams, initiatives, and business strategies. They apply their product and disease expertise to review medical education materials for accuracy and compliance. They take the lead in analyzing data and trends. Leads process improvement initiatives, and proactively provides innovative solutions to optimize medical information delivery to customers. The Sr. Med Info Lead provides mentorship and coaching to fellow Med Info Leads, interns. They also partner with the Medical Affairs Operations team to actively support and execute on the respective departmental strategy.
You will be responsible for:
- Manages cross-therapeutic portfolio of promoted and legacy products.
- Develop and deliver verbal and/or written communication of researched medical/scientific information to HCPs and consumers in response to unsolicited requests.
- Proactively develops and maintains standard local scientific responses (LSRs) and innovative assets.
- Collaborate with key external partners (as applicable) in the management of marketplace issues as well as to optimize unsolicited medical information delivery to customers.
- Collaborate with internal business partners on the review and approval of medical education materials.
- Develops and delivers scientific support as required in training of business partners, including the Medical Information Contact Center (MICC), on disease and product specific knowledge and Medical Information processes and resources.
- Identify and report adverse events and product complaints for marketed products according to internal procedures and timelines established in SOPs.
- Provides occasional evening support for emergency calls as well as legacy and promoted products in addition to back up support as needed.
Qualifications/Requirements:
Education:
- Bachelor's degree in Pharmacy, Life Sciences or another healthcare profession required. Graduate degree (MSc, MD, PhD, PharmD) preferred.
Experience and Skills:
**Required: **
- A minimum of 2 years of relevant experience in the pharmaceutical industry, or, in a regional or hospital drug information centre, or in a healthcare setting.
- Advanced communication (verbal, written), presentation, and project management skills.
- Outstanding attention to accuracy and detail.
Preferred:
- 3-5 years of experience in a Medical Information role
- Strong clinical or scientific background in oncology, and hematology
- Working knowledge of relevant software programs (e.g., Microsoft Office, Copilot, Adobe, Salesforce, VeevaVault, etc.)
- Proven ability to work independently and in cross-functional team settings
- Solid understanding of common digital/virtual platforms (e.g., Zoom, Teams, etc.).
- Familiarity with regulatory and healthcare compliance guidelines/policies
- Project Management experience and/or certification
Other:
- Bilingualism in English and French is a strong asset
- Travel <5%
- Fulltime: 37.5 hours per week JJIM Office: Toronto, CA
Benefits:
We have a flexible benefits plan (incl. company paid medical; dental; vision coverage) that gives the employee several options/plans to choose from depending on their family needs; Benefits are effective as of the first day of work.
Basic life insurance coverage (can purchase additional coverage if wish)
Both short-term and long-term disability coverage
AD&D (Accidental Death & Dismemberment) coverage
Pension effective Jan 1st
Time off:
- 15 days’ vacation, prorated by start month
- 10 calendar holidays for Ontario in the 2025 calendar year + 4 floating holidays.
- 5 personal time-off days, prorated by start month (4 for June)
- 5 sick days
- 4 company-paid volunteer days per calendar year
- Global Parental Leave, Bereavement Leave and Compassionate Care Leave Policies
As guided by Our Credo (_https://www.jnj.com/our-credo_) Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
Live Engagement:
Thank you for your interest in J&J. As guided by Our Credo Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. If you require any accommodation at any point in the recruitment process, please let us know and we will work with you in an effort to ensure that you are able to fully participate in the process.
**Required Skills: **
Preferred Skills:
Analytical Reasoning, Clinical Research and Regulations, Clinical Trials Operations, Coaching, Collaborating, Communication, Critical Thinking, Data Analysis, Data Savvy, Digital Culture, Digital Literacy, Healthcare Trends, Medical Affairs, Medical Communications, Medical Compliance, Product Development Lifecycle, Report Writing, Stakeholder Engagement, Technologically Savvy