What you'd actually do

Collaborate with demand management, network teams, and business units to understand current and future network requirements for capacity planning aligned with business goals.

Conduct thorough analysis of network traffic, utilization rates, and performance metrics using predictive analysis to identify bottlenecks and areas for improvement. Incorporate historical data and consider projected growth and scalability requirements.

Collaborate with network engineers and implementation teams to plan hardware upgrades or enhancements to components of the network infrastructure.

Provide regular reports to management and stakeholders, including KPIs, utilization metrics, and recommendations for optimizing network capacity.

Identify and mitigate potential risks related to capacity failures, network congestion, and implement measures to minimize performance degradation and outages.

Skills

Required

Asset Management
Benefits Management
Business
Management Process
Management System Development
Product Management
Requirements Management
Social Collaboration
Stakeholder Relationship Management
Strategic Planning
System Designs
Python
Java
JavaScript
network monitoring
reporting
observability tools
predictive analysis

Nice to have

Ansible
IT service management
ITIL certification
administration experience with monitoring tools in creating policies, fine-tuning parameters and setting proper thresholds
production of regular capacity report which will highlight actionable items based on the logic used
Development of key thresholds that will trigger improvement action plan

Job Description

Functional Responsibilities:

Collaborate with demand management, network teams, and business units to understand current and future network requirements for capacity planning aligned with business goals.
Conduct thorough analysis of network traffic, utilization rates, and performance metrics using predictive analysis to identify bottlenecks and areas for improvement. Incorporate historical data and consider projected growth and scalability requirements.
Collaborate with network engineers and implementation teams to plan hardware upgrades or enhancements to components of the network infrastructure.
Provide regular reports to management and stakeholders, including KPIs, utilization metrics, and recommendations for optimizing network capacity.
Identify and mitigate potential risks related to capacity failures, network congestion, and implement measures to minimize performance degradation and outages.
Participate in cross-functional projects, collaborating with project teams to incorporate capacity planning requirements into project plans and timelines.

Professional Competencies:

Possess superior interpersonal and communication skills, writing clear and concise proposals and presentations and interfacing with peer, management, stakeholders, and executives
Ability to create clear and concise presentations for management, stakeholders and executives
Ability to coordinate work tasks with others for timely completion and to avoid potential setbacks
Ability to articulate complex and technical ideas accurately and clearly
Ability to adapt current work processes to meet emerging needs and the ability to evaluate new ideas and proposed methods for practicality and ease of implementation

Qualification and Experience:

Bachelor's degree from an accredited educational institution or equivalent corporate working experience
Familiarity with key components and best practices of Observability
8+ years of strong engineering or operations experience with the components of a large global network infrastructure such as Routers, switches, LAN/SD-WAN, Load Balancer, Wireless, Cloud Networking and etc
2 years of specific experience in analytics or able to clearly articulate data driven decision making process
Familiarity with network monitoring, reporting, and observability tools such as: SevOne, Logic Monitor, Thousand Eyes, Moogsoft, Dynatrace, NetBrain and/or Elastic
Administration experience with monitoring tools in creating policies, fine-tuning parameters and setting proper thresholds will be added advantage
Experience with one or more general purpose programming languages such as Java, JavaScript, and/or Python
Experience in Ansible will be added advantage
Experience in production of regular capacity report which will highlight actionable items based on the logic used. Development of key thresholds that will trigger improvement action plan would be added advantage
Passionate about data and good data evangelist
Experience with IT service management, ITIL certification preferred

Required Skills:

Asset Management, Benefits Management, Business, Management Process, Management System Development, Product Management, Requirements Management, Social Collaboration, Stakeholder Relationship Management, Strategic Planning, System Designs

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

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**Employee Status: **

Regular

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Hybrid

Shift:

Valid Driving License:

Hazardous Material(s):

Job Posting End Date:

05/30/2026

***A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date. **