About Us
Legora is redefining how legal work gets done. Not built for lawyers, built with them. We work alongside the world’s best legal teams, who expect excellence, precision, and speed, and we hold ourselves to the same bar.
Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision. By analysing thousands of documents in minutes and powering end-to-end workflows, we cut through complexity, teams can focus on what matters: judgment, strategy, and outcomes.
1,000+ customers across 50+ countries trust us, including Cleary Gottlieb, Goodwin, Linklaters, White & Case, Dentons, and Barclays. We’ve scaled to** $100M+ in ARR**, with teams across Europe, North America and APAC, and continue to expand through acquisitions including Qura, Walter AI and Graceview.
We partner with world-class performers: including Aaron Judge and the New York Yankees, Ludvig Åberg (and his caddie), and campaigns featuring Jude Law.
Joining Legora means three things.
- We **lean in: **ownership over titles, outcomes over intentions.
- We fight for excellence: high standards, direct, ego-free feedback.
- We** grow together:** as a team and with our customers.
Mission before ego. Everyone contributes. No one coasts.
If you’re driven by impact, pace, and raising the bar. This is the place.
The Role
Legora is building toward a future where AI agents don't just answer questions — they navigate the company and do work. Find the right policy. Identify the owner. Take the next action. Flag a contradiction. Close the loop.
That future has one prerequisite: a clean, governed, machine-readable substrate of company knowledge for the agents to read from. Today we don't have it. Search returns conflicting answers. Our internal AI helpdesk is blocked waiting on a credible knowledge base. The blocker isn't the model. The blocker is what the model reads from.
This role builds the substrate.
As Senior Operations Manager – AI & Knowledge, you will own the knowledge layer that every AI agent at Legora depends on — and every employee too. You'll design the taxonomy, govern the sources of truth, clean up what exists today, and ship the automation layer that keeps it clean without manual effort. You're not maintaining a wiki. You're building the corpus that turns our AI-first ambition into something real — and, in a legal-tech company, doing it with the discipline that ensures client confidentiality is never compromised.
This is a senior individual contributor role, sitting inside Operations and reporting to the VP of Operations. You'll have exec sponsorship and a mandate that runs across every function — partnering closely with IT, People, Finance, Security, and AI/Engineering. We're scaling from a few hundred people to several thousand over the coming years.
What You'll Do
- Design the system. Own Legora's knowledge taxonomy and the system-of-record model — what lives in Notion, Drive, the HR system, the CRM, and the data warehouse — and make every function map cleanly into it
- Clean up what exists. Drive the Notion workspace cleanup end to end: teamspaces, ownership, templates, permissions, naming, lifecycle
- Make it self-healing. Ship automations for stale-content detection, owner routing, contradiction flagging, and new-space request workflows — so the substrate stays clean without constant human effort
- Unblock the agents. Write the access and governance requirements that AI/Engineering needs to make our internal agents work against a certified corpus, starting with the helpdesk agent
- Own the Day 1 experience. Build the new joiner knowledge journey so every Day 1 answer is findable without asking a human
- Build a AI first company. Build internal agents that navigate the company, take actions, and close loops
Who You Are
- 6–10 years in operations, strategy, consulting, or a chief-of-staff role at a fast-growing company
- Deeply structured thinker — you design systems, not just processes
- Comfortable saying no across function lines and holding the line on governance when it's inconvenient
- Hands-on with the tools: Notion admin, no-code automation, basic SQL or scripting — you'll write the requirements, but you should also be able to prototype them
- Genuinely excited about AI and what a clean knowledge substrate unlocks — you understand why the substrate matters, not just the retrieval layer on top
- Bias for shipping — you don't wait for perfect to be useful
How We'll Measure You
- Every new joiner finds their Day 1 answers without asking a human
- Every company policy is a certified source our AI agents can cite
- The substrate stays clean with declining human intervention quarter over quarter
Why This Role
Most operations roles optimize how a company runs today. This one builds what makes the next version of the company possible. The agents Legora ships internally over the next two years — the ones that close finance workflows, onboard vendors, triage incidents, answer every new joiner's first hundred questions — all of them run on what you build here.
Get this right and you've built the foundation an AI-first company actually stands on.
Legora is an Equal Opportunity Employer
At Legora, we believe great teams are built on diversity of thought and experience. We’re proud to be an equal opportunity employer and committed to creating an inclusive, high-performance culture where everyone can do their best work. We welcome people of all backgrounds and don’t discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.