Senior Operations Manager - Business Operations (founding)

Legora Legora · Vertical AI · New York, NY · Corporate

Founding Senior Operations Manager to build and scale the company's operating model, planning cycle, metric tree, and decision-rights framework for an AI-native legal tech company.

What you'd actually do

  1. Own Legora's operating model: how direction is set, how it cascades to every team, how decisions get made, and how alignment is built and held.
  2. Run the company's operating rhythm: quarterly planning cycle, OKR process, weekly metrics heartbeat, and company calendar.
  3. Build and maintain the metric tree — from company North Star down to team-level inputs — and make it the single shared scoreboard the whole org reads off.
  4. Define and hold the decision-rights framework: who owns what, what escalates, and how fast it moves.
  5. Serve as the cross-functional integrator for initiatives that fall between team mandates; own the handoffs and the hard conversations that no single team will pick up.

Skills

Required

  • 8+ years of experience
  • analytical rigor
  • hands-on operating work
  • Experience running company-wide planning processes: OKRs, quarterly reviews, metric trees, or equivalent at a company of 300+ people.
  • Strong operating judgment
  • Executive presence and backbone
  • clear, direct communication style
  • Comfort building in ambiguity

Nice to have

  • built an operating model, planning cadence, or decision-rights framework from scratch at a scaling company.
  • experience with M&A integration or organisational design
  • worked in a Chief of Staff or VP Ops capacity
  • Come from a hyper-growth environment where the org doubled more than once during their tenure.

What the JD emphasized

  • build the function from scratch
  • own the machine
  • founding role
  • operating model is being stood up now
  • build and lead a small Business Operations team