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As a Senior Payroll Specialist for APAC, you will be a key member of a high-performing global payroll team, based in our Singapore office. You will play a pivotal role in managing payroll operations for Japan and supporting in-house Australia payroll as a backup, while overseeing outsourced payroll services for the rest of the APAC region. Reporting to the APAC Payroll Manager, the ideal candidate for this role will have experience in Workday Payroll or similar systems, natural intellectual curiosity, strong analytical skills, and excellent communication skills. This hands-on, high-impact position requires deep payroll expertise and a passion for continuous improvement.
Responsibilities
- End-to-end payroll management for a portfolio of APAC countries, with a focus on Japan payroll, including data validation, payroll submission, reconciliation, and final approval
- Ensure compliance with local payroll legislation and statutory requirements, especially in Australia, ensuring accurate and timely processing
- Partner with internal teams such as Finance, HR, and Employee Services and external vendors to coordinate payroll processing, tax filing, and statutory payments across multiple entities
- Address payroll queries and provide support to employees, ensuring prompt resolution via Zendesk or direct communication
- Contribute to month-end and year-end payroll close processes, ensuring reconciliations, reporting, and statutory filings are completed on time
- Drive process improvements and implement payroll-related projects, including onboarding new countries, system enhancements, and automation initiatives
- Maintain up-to-date payroll documentation and contribute to knowledge sharing within the team and across the broader business
We are looking for someone who is:
- A great communicator who can build strong working relationships with external advisors and internal teams
- Proactive, highly organized, and capable of making informed decisions with minimal supervision
- A team player who can balance autonomy with collaborative problem-solving
- Experienced in navigating ambiguity and leading process improvements across functions
- Naturally curious and eager to understand and influence all parts of the business
Qualifications:
- 5+ years of payroll experience, with strong expertise in Japan and Australian payroll (end-to-end processing)
- Experience with in-house payroll systems, preferably using Workday Payroll or a similar payroll/HRIS platform and third-party vendors such as SAP, or similar platforms
- Strong understanding of APAC payroll legislation and statutory compliance, with expertise in Australia being essential. Familiarity with other APAC countries is a plus
- Excellent communication skills in English; proficiency in additional APAC languages is an advantage to support our regional markets
- Solid skills in Google Suite and Microsoft Excel; advanced skills in reporting and reconciliation
- Ability to work in a hybrid setup, with 3 days per week onsite in our Singapore office
Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.
We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.