Senior People Business Partner, Ops + G&a

Whatnot · Consumer · San Francisco, CA · People

This role is for a Senior People Business Partner at Whatnot, a livestream shopping platform. The role focuses on partnering with leaders in Operations and G&A to drive people strategy, org design, talent decisions, and execute people programs. It involves coaching leaders, advising on employee relations, driving core people processes, and using data to address talent risks. The role requires 7+ years of experience supporting Operations teams in a fast-paced, high-growth, remote environment.

What you'd actually do

  1. Coach leaders and managers to improve team effectiveness, performance, and employee experience
  2. Partner on people strategy, including org design, workforce planning, and team development
  3. Advise on employee relations matters, including performance, behavior, and investigations, partnering with legal as needed
  4. Drive core people processes (compensation, performance cycles, talent planning) for your org
  5. Partner with COEs (L&D, Total Rewards, People Ops) to shape and deliver effective programs

Skills

Required

  • 7+ years of experience supporting Operations teams
  • Experience in fast-paced, high-growth environments
  • Strong partnership mindset
  • Sound judgment and discretion
  • Clear and effective communication
  • Strong prioritization skills
  • Comfort working with data

Nice to have

  • Experience in a remote or distributed environment

What the JD emphasized

  • 7+ years of experience supporting Operations teams
  • remote or distributed environment
  • fast-paced, high-growth environments
  • strong partnership mindset
  • sound judgment and discretion in handling sensitive situations
  • strong attention to detail
  • Clear and effective communication in a remote-first environment
  • Strong prioritization skills
  • consistent connection to business goals
  • Comfort working with data to generate insights and inform decisions