About Oracle NetSuite
At Oracle NetSuite, we believe businesses should be empowered by technology—not burdened by it. As the world's leading cloud ERP platform, NetSuite helps organizations streamline operations, improve visibility, and accelerate growth through a unified, AI-powered business management suite.
Oracle NetSuite Professional Services partners with customers to deliver successful ERP transformations through industry expertise, innovation, and leading practices.
Position Overview
Oracle NetSuite Professional Services is seeking a Senior Principal Consultant with expertise in the Consumer Goods and Retail industry and a proven track record delivering complex NetSuite ERP implementations.
In this role, you will serve as a trusted advisor to customer executives and business stakeholders, leading ERP transformation initiatives from strategy and solution design through implementation and adoption. You will leverage deep NetSuite expertise, industry knowledge, and AI-enabled business capabilities to help customers modernize operations, improve decision-making, and achieve measurable business outcomes.
As a senior member of the consulting organization, you will provide solution leadership, mentor project teams, influence executive decision-making, and contribute to practice growth and business development initiatives.
Key Responsibilities
Customer Advisory & Solution Leadership
- Serve as a trusted advisor to customer executives, business leaders, and project sponsors.
- Lead discovery workshops, business process assessments, and solution design sessions.
- Develop transformation roadmaps aligned with customer objectives and NetSuite leading practices.
- Influence strategic business and technology decisions through industry expertise and solution recommendations.
NetSuite ERP Implementation
- Lead end-to-end NetSuite ERP implementations from discovery through go-live and stabilization.
- Define requirements for customizations, integrations, workflows, reporting, and automation initiatives.
- Partner with technical teams to design, validate, and deploy scalable business solutions.
- Ensure solution quality and adherence to NetSuite implementation methodologies.
- Architect and deliver solutions across Finance, Supply Chain, Inventory, Procurement, Order Management, Warehouse Operations, Demand Planning and Manufacturing.
- Advise customers on industry-leading practices across retail operations, merchandising, inventory management, demand planning, procurement, fulfillment, and direct-to-consumer business models.
- Identify opportunities to improve operational efficiency, customer experience, profitability, and scalability through process optimization and technology adoption.
AI-Enabled ERP Innovation
- Identify and implement AI-driven use cases within ERP transformation programs.
- Advise customers on leveraging Generative AI, Predictive Analytics, Intelligent Automation, and Oracle AI capabilities to improve business performance.
- Support AI adoption strategies, governance considerations, and business value realization initiatives.
Leadership & Practice Development
- Mentor consultants and provide functional leadership across engagements.
- Support pre-sales activities, solution reviews, estimations, and proposal development.
- Contribute to reusable assets, implementation accelerators, and knowledge-sharing initiatives.
- Maintain expertise in NetSuite products, industry trends, and emerging technologies.
Required Qualifications
- Bachelor's/Master’s degree in Business, Accounting, Information Systems, Supply Chain Management, Commerce, or a related discipline.
- 6–10 years of ERP consulting, digital transformation, or enterprise applications experience.
- Minimum 2+ years of hands-on Oracle NetSuite ERP consulting and implementation experience (mandatory).
- Proven experience leading multiple end-to-end NetSuite ERP implementation projects in customer-facing consulting environments.
- Strong expertise across NetSuite Financials, CRM, Inventory Management, Order Management, Procurement, Demand Planning, Order Management Supply Chain Management
- Experience defining requirements for complex customizations, integrations, workflows, reporting, and automation solutions.
- Demonstrated ability to engage and influence Director, VP, and C-level stakeholders.
- Exceptional written, verbal, presentation, and facilitation skills, with the ability to communicate complex business and technical concepts effectively to executive stakeholders, business users, and technical teams.
- Strong requirements gathering, workshop facilitation, business process documentation, and executive presentation capabilities.
- Proven ability to manage multiple customer engagements and competing priorities simultaneously while maintaining high-quality delivery, customer satisfaction, and project timelines.
- Strong project leadership skills with experience managing scope, risks, dependencies, stakeholder expectations, and implementation milestones across multiple concurrent projects.
- Ability to synthesize business requirements, solution recommendations, and implementation roadmaps into clear and compelling customer communications.
- Strong business process consulting and transformation experience.
- Experience implementing or advising on AI-enabled ERP solutions leveraging Generative AI, Intelligent Automation, or Predictive Analytics.
Preferred Qualifications
- Consumer Goods, Retail, Wholesale Distribution.
- NetSuite ERP Consultant and/or SuiteFoundation Certification.
- Experience with SuiteCommerce, Advanced Inventory, WMS, Demand Planning, Manufacturing, or Supply Chain solutions.
- Experience integrating NetSuite with eCommerce platforms, POS systems, CRM applications, and other enterprise solutions.
- Experience supporting executive presentations, solution architecture reviews, and pre-sales engagements.
- Finance or Accounting background preferred.
Key Competencies
- NetSuite ERP Solution Architecture & Delivery
- Consumer Goods & Retail Industry Expertise
- Executive Stakeholder Management
- Business Process Transformation
- AI-Enabled ERP Innovation
- Strategic Consulting & Advisory
- Cross-Functional Leadership
- Customer Success Orientation
- Communication & Executive Presentation Skills
Location & Work Schedule
- Location: Hyderabad or Bengaluru, India
- Work Schedule: This role supports North American customers and project teams and requires regular alignment with North America business hours (night shift in India).
- Comfortable working in a customer-facing consulting environment with global stakeholders and cross-functional Oracle teams.
Why Join Oracle NetSuite?
Join a high-performing consulting organization that helps leading Consumer Goods and Retail companies transform their businesses using NetSuite and emerging AI technologies. This role offers the opportunity to work with senior business leaders, solve complex operational challenges, influence strategic decisions, and drive impactful ERP transformation initiatives on a global scale.
Customer Advisory & Solution Leadership
- Serve as a trusted advisor to customer executives, business leaders, and project sponsors.
- Lead discovery workshops, business process assessments, and solution design sessions.
- Develop transformation roadmaps aligned with customer objectives and NetSuite leading practices.
- Influence strategic business and technology decisions through industry expertise and solution recommendations.
NetSuite ERP Implementation
- Lead end-to-end NetSuite ERP implementations from discovery through go-live and stabilization.
- Define requirements for customizations, integrations, workflows, reporting, and automation initiatives.
- Partner with technical teams to design, validate, and deploy scalable business solutions.
- Ensure solution quality and adherence to NetSuite implementation methodologies.
- Architect and deliver solutions across Finance, Supply Chain, Inventory, Procurement, Order Management, Warehouse Operations, Demand Planning and Manufacturing.
- Advise customers on industry-leading practices across retail operations, merchandising, inventory management, demand planning, procurement, fulfillment, and direct-to-consumer business models.
- Identify opportunities to improve operational efficiency, customer experience, profitability, and scalability through process optimization and technology adoption.
AI-Enabled ERP Innovation
- Identify and implement AI-driven use cases within ERP transformation programs.
- Advise customers on leveraging Generative AI, Predictive Analytics, Intelligent Automation, and Oracle AI capabilities to improve business performance.
- Support AI adoption strategies, governance considerations, and business value realization initiatives.
Leadership & Practice Development
- Mentor consultants and provide functional leadership across engagements.
- Support pre-sales activities, solution reviews, estimations, and proposal development.
- Contribute to reusable assets, implementation accelerators, and knowledge-sharing initiatives.
- Maintain expertise in NetSuite products, industry trends, and emerging technologies.
6-8 years of experience relevant to this position including 3-4 years consulting experience preferred. Undergraduate degree or equivalent experience preferred. Product or technical expertise relevant to practice focus. Ability to communicate effectively. Ability to build rapport with team members and clients. Ability to travel as needed.