Senior Principal Program Manager

Oracle Oracle · Enterprise · Nashville, TN +1

Senior Principal Program Manager to lead business process transformation and improvement initiatives, leveraging Oracle's internal AI capabilities and collaborating with various teams. The role involves strategic risk assessment, change management, and executive communication, with a preferred qualification in generative AI.

What you'd actually do

  1. Define and implement robust business process improvements, including establishing baseline KPIs. Drive a culture of continuous improvement by leveraging analytics, root cause analysis, and best practices to optimize efficiency, throughput, scalability, and/or customer experience.
  2. Partner with stakeholders across product, engineering, operations, and customer success teams to map end-to-end, often ambiguous, cloud-based processes. Gather inputs from multiple sources, reconcile conflicting priorities, and set realistic, effective delivery timelines for improvement initiatives.
  3. Apply deep business acumen to proactively identify enterprise risks, bottlenecks, and dependencies. Design actionable, scalable plans with well-defined, measurable outcomes, ensuring alignment with organizational goals and regulatory requirements.
  4. Develop change management strategies to ensure adoption and sustainability of process enhancements. Prepare communication plans, training materials, and stakeholder engagement strategies, addressing resistance and navigating organizational complexities.
  5. Clearly and succinctly communicate process recommendations, data-driven insights, and shifting priorities to stakeholders at all levels, including executive leadership. Tailor messaging to diverse audiences and prepare executive-level presentations and reports.

Skills

Required

  • BS or MS in Business Administration, Economics, Project Management, or equivalent degree
  • 10+ years in project management, program management, portfolio management, and/or business analysis
  • Experience working in a large, enterprise environment across multiple organizations
  • Proven success in mission critical business transformation, large scale process change management and/or complex process implementation

Nice to have

  • Experience with generative AI capabilities, including knowledge base augmentation
  • Strong independent decision-making and sound judgment skills
  • Exceptional written, verbal, interpersonal, and analytical communication abilities
  • Ability to manage multiple projects, stakeholders, and priorities concurrently
  • High degree of technical proficiency and a quick learner with new processes and technologies

What the JD emphasized

  • transforming complex business processes
  • optimizing and streamlining key business processes
  • transform how we approach problems and operate
  • define, establish, and implement innovative approaches
  • mission critical business transformation
  • large scale process change management
  • complex process implementation