Senior Product Analyst

Gong Gong · Enterprise · Dublin, Ireland · Product Team

This role is for a Senior Product Analyst at Gong, a company that uses AI to transform revenue teams. The analyst will use data-driven insights to influence product strategy, build business cases for new features, and own the design and maintenance of dashboards. The role requires strong analytical skills, proficiency in SQL and Excel, and experience with product analytics methodologies. While the company heavily utilizes AI, this specific role focuses on analyzing product and customer data to inform product decisions, rather than directly building or researching AI models.

What you'd actually do

  1. Influence change by presenting product and customer data-driven insights to product management and senior leadership; confidently present the outcome of your analysis and make recommendations to executives and team leaders.
  2. Be the right hand of product and business leaders in building business cases for new product functionality, and tracking the effectiveness of the functionality over time; monitor key metrics, identify business trends and generate forecasts.
  3. Lead deep-dive analysis that will frame product strategy and product roadmap decisions.
  4. Foster our data-centric, continuous learning culture with your passion for telling stories with data; grow our best practices around reporting quality, data hygiene, and data governance.
  5. Own the design, development, and maintenance of ongoing dashboards and their underlying data sets.

Skills

Required

  • 5+ years of demonstrated experience working as a data or product analyst, preferably at a growing tech company.
  • Degree in Industrial Engineering, Statistics, Economics or another quantitative field
  • Fluency in common statistical analysis methods; and specifically, the ability to quickly separate data from noise.
  • Proficiency using SQL and Excel for data querying and manipulation; comfortable using additional data access and analysis tools.
  • Experience with product analytics methodologies.

Nice to have

  • Ideally, you are experienced in creating and maintaining dashboards using data visualization tools such as Tableau, Looker, or similar.

What the JD emphasized

  • Confirmed ability to surface key insights that subsequently drove business changes with measurable lift in performance.