Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey.
As a Senior Product Associate in the Consumer Bank Becoming A Customer Account Opening team, you are trusted with enabling the delivery of products in a stable and scalable way. Work with cross-function teams, build key relationships, and enable the product to continuously deliver value.
Job responsibilities
- Collaborate with the Product Manager & Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies
- Supports the completion of coordination and testing activities across functional partners and monitors adherence to the firm’s risk, controls, compliance, and regulatory requirements
- Raise blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources
- Drafts and documents detailed epics and stories in collaboration with the Product Manager, ensuring alignment with project objectives
- Communicates delivery capacity to all relevant stakeholders, ensuring clarity and understand of roles, responsibilities and timelines
- Coordinates with team members and other departments to ensure resources are allocated according to the documented project plan
- Tracks project progress against the documented plan, identifying any deviations and reporting them to the Product Manager
- Provides regular updates to stakeholders on project status, changes, and any issues that may impact delivery
- Maintains a log of project issues & testing defects and work with the Product Manager to resolve them efficiently
- Effective manage the backlog across 1-2 scrum teams and meet agility metric goals
Required qualifications, capabilities and skills
- Required qualifications, capabilities, and skills
- 3+ years of experience or equivalent expertise in product management or a relevant domain area
- Demonstrated performance in either product management or relevant domain area
- Experience executing operational management and change readiness activities
- Experience in product deployment processes
- Excellent verbal and written communication skills to effectively convey project plans, updates, and requirements to diverse stakeholders
- Proven ability to build and maintain strong relationships with stakeholders at all levels, ensuring their engagement and support.
- Demonstrated leadership skills, with the ability to motivate and guide cross-functional teams towards achieving project goals.
- Familiarity with project management tools and software (e.g., JIRA, Align, Microsoft Excel, Confluence, SharePoint, AI Agents) to effectively manage and track project progress
- Strong attention to detail to ensure accuracy and quality in project documentation and deliverables
**Preferred qualifications, capabilities, and skills **
- Developed knowledge of the product development life cycle
- Experience in the consumer banking or financial services industry
- Demonstrated ability to incorporate customer feedback and insights into product delivery processes to enhance customer satisfaction