Senior Product Associate - Marketing Automation Platforms (map)

JPMorgan Chase JPMorgan Chase · Banking · NY · Consumer & Community Banking

This role is for a Senior Product Associate focused on an AI-powered agent for marketing campaign analytics. The core responsibility is to define and drive the product vision, roadmap, and backlog for this agent, which will measure, explain, and improve marketing campaign performance. The role involves partnering with engineering and data teams to translate measurement needs into requirements, guiding data readiness, and shaping the user experience for AI-generated insights. It emphasizes execution in an Agile environment and clear communication with stakeholders.

What you'd actually do

  1. Define and execute the product vision, roadmap, and release strategy for an AI-powered campaign analytics platform, aligning priorities to business goals and marketing outcomes.
  2. Own and prioritize the product backlog, translating campaign measurement needs into epics, user stories, requirements, and acceptance criteria that deliver measurable value.
  3. Identify and drive high-impact use cases across acquisition, engagement, retention, cross-sell, and growth campaigns, supported by actionable insights and KPI-based success metrics.
  4. Partner with Analytics and Engineering to ensure accurate campaign data, attribution methodologies, data quality, AI/ML workflows, integrations, and scalable solution architecture.
  5. Design and validate AI-powered user experiences, including dashboards, alerts, recommendations, prompts, and workflows that deliver accurate, explainable, and impactful insights.

Skills

Required

  • 3+ years of experience or equivalent expertise in product management or a relevant domain area.
  • Proficient knowledge of the product development life cycle, including discovery and requirements definition.
  • Experience in product life cycle activities including discovery and requirements definition.
  • Developing knowledge of data analytics and data literacy.
  • Experience in product management, marketing analytics, marketing technology, campaign measurement, or a related domain area.
  • Demonstrated experience owning or supporting a product roadmap, backlog, prioritization process, and end-to-end delivery in an Agile environment.
  • Strong comfort working with data, including data sources, data quality, reporting logic, business definitions, segmentation, and trend interpretation.
  • Ability to translate ambiguous business problems into structured requirements, clear product features, and measurable outcomes.
  • Technical fluency to partner effectively with engineering teams on requirements, data pipelines, APIs, AI/ML workflows, testing, and production delivery.
  • Strong communication skills, including the ability to explain complex data, technical, and marketing concepts to both technical and non-technical audiences.

Nice to have

  • Familiarity with AI/ML-enabled products, natural language interfaces, automated insights, or agent-based tools, including approaches to evaluating output quality and user trust.
  • Experience partnering with analytics teams on campaign measurement methodologies, validation approaches, and interpretation of campaign performance.
  • Understanding of paid media measurement concepts such as attribution inputs, incrementality, and audience strategies.
  • Experience with paid and owned marketing channels and campaign KPIs used to evaluate performance across the customer journey.
  • Experience delivering data products at scale, including alignment to data governance, controls, and risk considerations.
  • Financial services, retail banking, paid media, marketing technology, or consumer marketing experience.
  • Strong stakeholder management skills with senior leaders, including presenting roadmaps, trade-offs, risks, and delivery outcomes.

What the JD emphasized

  • AI-powered agent
  • AI-generated insights
  • AI/ML workflows
  • responsible AI practices

Other signals

  • AI-powered agent
  • actionable recommendations
  • AI-generated insights
  • AI/ML workflows