Services at Apple help hundreds of millions of customers get the most out of the devices they love through amazing apps, award-winning shows and movies, immersive music in spatial audio, world-class workouts and meditations, super fun games and more! The Services Products Data Science & Analytics organization is passionate about developing discerning insights and machine learning solutions to help continually improve these services and accelerate growth while maintaining a strong dedication to customer privacy.
Description
Our team is looking for a Senior Data Scientist to own and drive data-driven strategy and deliver scalable ML and experimentation solutions for our product and business teams. As a key member of our diverse and multi-faceted organization, you will have the rare and exciting opportunity to work with datasets of unique magnitude, richness, and dedication to customer privacy that will frequently require innovative approaches. You will work collaboratively with partners across Business, Marketing, Product, Content, and Engineering daily to deliver material customer and business value.
Our team is involved in all stages of the product development lifecycle, from sizing, ideation, and prioritization, to instrumentation and measurement, AB testing, and post-launch feature evaluation and incremental impact assessment. We also work on diverse, collaborative projects around personalization, app quality and review, user segmentation, subscriptions, search, etc. and touch on many parts of the App Store business.
Responsibilities
Own and drive the data science strategy for product, business, and creative teams working on Apple's Services. Lead our understanding of how users discover and engage with content and subscription services, translating complex findings into actionable recommendations. Architect and scale experimentation frameworks to drive org-wide testing velocity, including design, measurement, and interpretation of A/B tests and observational studies. Apply advanced ML causal inference techniques including synthetic control, metalearning, and counterfactual modeling to measure product impact in non-randomized settings. Develop and deploy ML models for customer scoring, segmentation, and lifetime value estimation to drive growth and acquisition strategy. Leverage LLMs and GenAI tools to develop innovative solutions to content and customer experience challenges, augmenting data science workflows at scale. Lead the definition and prioritization of data infrastructure and tooling roadmap, defining engineering and business intelligence requirements for new datasets and data products. Set technical direction and mentor data scientists across the organization, enriching team output and fostering a culture of technical rigor. Work closely with business sponsors to lead and advise their roadmap and product strategy, influencing cross-functional priorities at a senior level.
Minimum Qualifications
Bachelor's degree in Computer Science, Statistics, Mathematics, Engineering, or related field. 7+ years experience extracting insights from large datasets, employing programming languages including Python and SQL. 7+ years experience employing statistical methods to tackle business problems related to classification, segmentation, forecasting, and customer lifetime value. Demonstrated experience architecting and scaling experimentation platforms, including hypothesis testing, metric tracking, and experimentation strategy. Strong expertise in causal inference methods including synthetic control, diff-in-diff, propensity score matching, and regression discontinuity design. Proven track record of building and deploying ML models that directly drive business decisions and product outcomes. Demonstrated ability to set technical direction and influence cross-functional roadmaps at a senior level. Strong interpersonal and communication skills with ability to translate complex technical concepts for non-technical stakeholders.
Preferred Qualifications
Master's or PhD in a quantitative field. Experience productionizing ML models in collaboration with engineering teams. Experience with LLMs and GenAI applications in a production or customer-facing context. Experience with distributed computing frameworks like Spark. Experience with Marketing Mix Models and matched market testing.
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $171,600 and $302,200, and your base pay will depend on your skills, qualifications, experience, and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant
At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.
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Apple accepts applications to this posting on an ongoing basis.