Senior Product Delivery Associate

JPMorgan Chase JPMorgan Chase · Banking · Newark, DE +1 · Corporate Sector

This role is a Senior Product Delivery Associate within the Employee Experience team at JPMorgan Chase, focusing on delivering HR products related to employee development and performance. The role involves project management, cross-functional collaboration, risk management, and stakeholder management to ensure timely and successful product delivery. While the company is exploring AI/LLM efficiencies, the core responsibilities of this role are in product delivery and project management, not in building or researching AI models.

What you'd actually do

  1. Help lead the kick-off, planning, execution, and delivery of HR products, ensuring projects are completed on time, within scope, and budget.
  2. Work closely with product managers, designers, engineers as well as data specialists and other departments to facilitate communication and collaboration across teams.
  3. Identify potential risks and develop mitigation strategies to ensure smooth project delivery.
  4. Manage the stakeholders map, build and maintain strong relationships with stakeholders to understand their needs and ensure alignment with project objectives.
  5. Track project progress, analyze product performance metrics, share insights and report on key deliverables to senior management.

Skills

Required

  • 3+ years of experience or equivalent expertise in product delivery or a relevant domain area including a focus on guiding teams to adopt agile methodologies and practices
  • Bachelor’s degree in Human Resources, Business Administration, Project Management, Product Management or related field.
  • Proven experience in project management, within HR or employee development.
  • Strong understanding of HR processes and employee development strategies.
  • Excellent communication and interpersonal skills.
  • Ability to manage multiple projects simultaneously and prioritize tasks effectively.
  • Proficiency in project management tools and software.
  • Strong analytical and problem-solving skills.

Nice to have

  • agile methodologies and practices

What the JD emphasized

  • AI / LLM efficiencies and innovation