Senior Product Delivery Associate

JPMorgan Chase JPMorgan Chase · Banking · Jersey City, NJ +1 · Corporate Sector

This role is for a Senior Product Delivery Associate within the Human Resources team at JPMorgan Chase, focusing on Employee Development and Progression. The associate will lead the delivery of HR learning and performance products, collaborating with product managers and cross-functional teams to ensure timely and effective product launches. Responsibilities include project management, risk mitigation, stakeholder management, and driving process improvements. While the role mentions working with AI/LLM efficiencies, its core function is product delivery within HR, not direct AI/ML development.

What you'd actually do

  1. Ensuring that product delivery aligns with the company's overall strategic objectives. This involves understanding the company's vision, mission, and goals, and translating them into actionable delivery plans.
  2. Help lead the kick-off, planning, execution, and delivery of HR products, ensuring projects are completed on time, within scope, and budget.
  3. Work closely with product managers, designers, engineers as well as data specialists and other departments to facilitate communication and collaboration across teams.
  4. Identify potential risks and develop mitigation strategies to ensure smooth project delivery.
  5. Manage the stakeholders map, build and maintain strong relationships with stakeholders to understand their needs and ensure alignment with project objectives.

Skills

Required

  • Bachelor’s degree in Human Resources, Business Administration, Project Management, Product Management or related field.
  • Proven experience in project management, within HR or employee development.
  • Strong understanding of HR processes and employee development strategies.
  • Excellent communication and interpersonal skills.
  • Ability to manage multiple projects simultaneously and prioritize tasks effectively.
  • Proficiency in project management tools and software.
  • Strong analytical and problem-solving skills.

Nice to have

  • AI / LLM efficiencies and innovation