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Job Category
User Experience
Job Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Overview of the Role
The Product Growth and GTM team is seeking a Senior Product Designer to shape intuitive, impactful experiences for our seller tools used by sales teams worldwide. In this role, you will partner closely with Product, Engineering, and our Sales organisation to understand user needs, drive design strategy, and deliver solutions grounded in evidence and aligned to our product vision.
You'll work across the full design lifecycle — from discovery and research through prototyping, testing, and delivery — and play a key role in advancing the quality, consistency, and impact of our design output.
Our design team plays a strategic role in shaping seller tools that are intuitive, evidence-led, and built for measurable impact — helping sellers succeed every day. You'll have the opportunity to improve tooling at scale, influence product strategy, and elevate how design drives business outcomes.
Responsibilities:
- Lead and drive research-informed design across multiple high-impact seller tools and experiences.
- Partner with Product Managers and Engineers to define UX vision, success criteria, and execution plans.
- Translate user insights into intuitive flows, wireframes, prototypes, and polished UI deliverables.
- Facilitate cross-functional alignment through workshops, design critiques, and structured collaboration.
- Advocate for inclusive, accessible design solutions that scale across diverse user personas.
- Contribute to and evolve design systems, pattern libraries, and reusable UX assets.
- Support process excellence by helping refine intake, scoping, handoff, and QA practices.
- Measure and iterate on product experiences based on behavioural metrics and user feedback.
Required Qualifications:
- 3–5 years of professional experience in product design, ideally in SaaS or enterprise software.
- Demonstrated ability to lead design through workshop, research, execution, testing, and handoff in cross-functional teams.
- Strong portfolio that showcases user-centered product design process and visual craft.
- Experience with user research methods, synthesizing insights, and translating them into product outcomes.
- Advocates for design decisions and challenges assumptions when necessary.
- Demonstrates effective cross-departmental collaboration, maintains communication efficiency, and develops actionable plans for design execution.
- Strong collaboration skills with PMs, Engineers, Researchers, and other stakeholders.
- Proficiency with user-centered design and prototyping tools (e.g., Figma), along with the ability to leverage AI tools (e.g., Claude, Gemini, Figma Make) to enhance product innovation and streamline workflows.
- Knowledge of accessibility best practices and experience creating inclusive products.
- Demonstrates a commitment to continuous learning and professional development.
- Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Preferred Qualifications:
- Strong systems thinking and experience contributing to design systems.
- Background working on tools for sales, go-to-market teams, or enterprise workflows.
- Proficiency in UI architecture, including site mapping.
Benefits & Perks
Check out our benefits site which explains our various benefits, including wellbeing reimbursement, generous parental leave, adoption assistance, fertility benefits, and more.
Salesforce Information
Check out our Salesforce Engineering Site.
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
Accommodations
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.
Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.