Overview
The Intelligent Communications and Conversations Cloud (IC3) team powers Microsoft's first-party real-time conversation products, providing reliable, high-quality calling, meetings, and chat. Microsoft Teams is the hub for collaboration and communication for hundreds of millions of people and organizations worldwide, and the Teams Admin Center is the backbone that IT administrators rely on to configure, manage, and operate Teams at scale.
As a Senior Product Designer, you will design the administrative experiences that help enterprise IT administrators setup, configure and manage capabilities across their organizations.
Do you thrive in the space of design, from the minute details to the big picture? Do you put human needs at the center of your design thinking? Do you enjoy solving tough, technical problems through collaboration and excellent visual and interaction design skills, then this is the right opportunity for you.
You will also help shape next-generation, AI-powered Copilot experiences for voice administration, bringing intelligent automation to the workflows IT administrators rely on every day. You will partner with top-notch teams of product managers, engineers, and researchers, and must have a clear understanding of each phase of the design process: information architecture and interaction design, research and usability, rapid prototyping, brand integration, and content design. You will be expected to broaden your technical understanding as new technologies emerge and to apply your growing design expertise as the team and its products evolve.
This role offers a flexible hybrid work arrangement.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
- Ship human-centered administrative experiences leveraging AI in your process.
- Participate in and facilitate design brainstorming and working sessions across multidisciplinary teams.
- Work across visual, interaction, content, and other design disciplines to ensure your contribution enhances the overall user experience.
- Communicate design ideas and assets to influence peers, partners, and management in ways that bring the customer story to life and incorporate feedback into design efforts.
- Apply and help evolve the established visual design language, including grid, typography, color, and other design-language patterns.
- Deliver visual assets and guidance - information structures and hierarchies, navigation models, wireframes, flows, and prototypes - to engineering counterparts on time and with quality, in accordance with agile methodology.
- Partner with user researchers to coordinate testing efforts, interpret results, and incorporate findings into design work.
- Contribute to next-generation, AI-powered Copilot experiences, partnering with engineering and partner teams to bring intelligent automation to administrator workflows.
- Understand the array of technical constraints, user goals, and business requirements that shape current and future products.
Qualifications
**Required Qualifications: **
Master's Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND 4+ years experience working in product or service design.
- OR Bachelor's Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND 5+ years experience working in product or service design.
- OR equivalent experience (e.g., demonstrated experience working in product or service design or using design thinking to solve problems).
Preferred Qualifications:
- Experience designing complex enterprise, SaaS, administrative, or data-dense products.
- Experience creating, managing, or contributing to design systems, UI pattern libraries, and interaction guidelines.
- Strength in data visualization and information architecture for large or complex datasets.
- Familiarity with AI product development or conversational experience design.
- Experience partnering closely with product management and engineering in an agile delivery model.
- Excellent written and verbal communication skills, with the ability to make compelling and clear design presentations for varied audiences.
- Solid organizational skills and attention to detail.
- Ability to quickly produce elegant, easily understood diagrams, wireframes, and other artifacts.
- Ability to think conceptually about design and information architecture.
- A portfolio demonstrating strong interaction, UX, and visual design skills.
#M365CORE
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about **requesting accommodations.**