Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences.
Our success is powered by extraordinary people who bring our core values—Be an Owner, Growth Mindset, Run as One, Transparency —to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed onWealthfront’s Career Launching Companies List and has held a top 10 ranking on theTop 25 Companies Where Women Want to Work.
With a global presence—including offices in San Francisco, Denver, London, Sydney, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on ourCulture andAbout Us pages. Let’s shape the future of customer engagement together!
Iterable is building the next generation of customer engagement, one where AI doesn’t just assist, it acts. Our platform is evolving into an AI-native system powered by Nova, enabling teams to translate goals into intelligent, real-time customer experiences across every channel. This isn’t about layering AI onto legacy tools; it’s about re-architecting how data, decisioning, and execution come together to create adaptive, agentic journeys at scale.
Ready to move beyond pipelines and build intelligence-ready data systems?
We are looking for a Senior Product Manager to define how the data moves, lives, and performs across Iterable. You’ll own the vision and roadmap for the full data lifecycle, from ingestion to intelligent storage to governed, high-performance access.
You’ll shape the systems that power both messaging surfaces and Nova AI experiences, ensuring data is fast, reliable, and ready for real-time decisioning.
Every campaign launched, every journey orchestrated, every model activated, it all depends on the foundations you build.
**How you'll make an impact: **
You will:
- Define and execute the vision, strategy, and roadmap for our data platform, enabling scalable, reliable, and AI-ready data infrastructure.
- Build products that simplify the ingestion, transformation, governance, and activation of data across the platform.
- Drive the evolution of our data architecture to support real-time processing, analytics, AI, and personalization at scale.
- Establish a strong product strategy for data governance, quality, metadata, observability, and platform reliability.
In this role, you’ll get to
- Work at the heart of Iterable’s data plane—where decisions about ingestion, storage, schema, and queries shape everything built on top of it.
- Define and evolve the long-term strategy for Iterable’s Data connectivity, balancing innovation with stability.
- Make informed tradeoffs between parity, platform consistency, and differentiated innovation.
- Be the unwavering internal "voice of the customer."
- Collaborate closely with Customer Success, Engineering, Marketing, Sales, and other PMs to ship outstanding products.
- Understand customer personas and use cases to define precise product requirements and deliver new features and enhancements.
- Develop comprehensive use cases and determine product specifications to launch new features and enhancements.
- Maintain thorough documentation of customer needs and product functionality.
- Research industry trends to uncover innovative product features and opportunities.
We Are Looking for People Who Have:
- Experience operating as a Senior Product Manager owning a technically complex, customer-facing data products/platform (e.g., data connectivity, data orchestration, data transforms).
- Experience building data platforms, including data ingestion, transformation, storage, governance, and APIs that enable analytics, AI, and product experiences.
- Experience with cloud data ecosystems such as Snowflake, Databricks, BigQuery, Redshift, or similar platforms
- Familiarity with data modeling, metadata management, data catalogs, lineage, and data quality frameworks
- Ability to balance platform investments with customer-facing outcomes, driving adoption across multiple product teams.
- Experience using product metrics and customer feedback to drive platform adoption, reliability, and developer productivity.
- Excellent communication and stakeholder management skills, with the ability to influence engineering, design, GTM, and executive leadership.
What we offer
- Competitive salaries & meaningful equity
- Private Medical Insurance
- Life/Risk Assurance
- Meal Allowance: 8.55€ per day
- Community Days (days for us to give back to the community)
- Paid Annual Leave (22 days)
- Global Lifestyle Reimbursement Account
- Paid Sabbatical
- Complete laptop workstation
The base salary range for this position in Lisbon, Portugal, is €60,000 – €75,000 per year (gross). This range is provided in anticipation of the requirements of the EU Pay Transparency Directive (2023/970), which EU member states are implementing into national law, and reflects the expected compensation at the start of employment for this role. The final offer will be determined based on your experience, qualifications, and performance throughout the selection process, while also ensuring alignment with our internal equity principles.
Recruitment Disclaimer:
Please be aware that Iterable, Inc. (“Iterable”) and our official professional recruiting agencies and platforms do not:
- Send job offers from free email services like Gmail, Yahoo mail, Hotmail, etc.
- Request money, fees, or payment of any kind from prospective candidates to apply to Iterable, for employment, or for the recruitment process (e.g. for home office supplies, or training, etc.).
- Request or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with Iterable.
You may see all job vacancies on our official Iterable channels:
- Official Iterable website, Careers page: https://iterable.com/careers/
- Official LinkedIn Jobs page: https://www.linkedin.com/company/iterable/jobs/
Iterable is not affiliated in any way to these impostors and we hereby confirm that such individuals/entities are not authorized, encouraged, or sponsored to act on behalf of Iterable. Such job opportunities are entirely fake and not valid. Therefore, please disregard any written or oral request for a job offer or an interview that you believe is or might be fraudulent or suspicious and immediately reach out to us via email at **talent-ops@iterable.com **upon receiving a suspicious job offer.
Criminal and/or civil liabilities may arise from such actions, and Iterable expressly reserves the right to take legal action, including criminal action, against such individuals/entities whenever such phenomena occur. In any case, please note that under no circumstances shall Iterable and any of its affiliates be held liable or responsible for any claims, losses, damages, expenses or other inconvenience resulting from or in any way connected to the actions of these impostors.
Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.