To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Job Category
Product
Job Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
About the Role
MuleSoft Intelligent Document Processing (IDP) brings AI-powered document understanding to the enterprise — enabling organizations to extract, classify, and act on information from unstructured documents at scale. We are looking for a Senior Product Manager to own and drive this product end-to-end, working at the intersection of AI, automation, and enterprise integration.
This is a highly cross-functional role. You will define and execute the roadmap, partner closely with engineering, and coordinate across multiple Salesforce teams. You will also work hand-in-hand with our go-to-market organization to directly support customers.
We are a team that actively embraces AI as a fundamental part of how we work. We use AI tools to accelerate research, sharpen requirements, improve decision-making, and move faster as a team. We're looking for a PM who shares that mindset and brings both the product instincts to build great AI-powered experiences and the hands-on comfort to use AI tools in their daily work.
Key Responsibilities
- Define and own the product roadmap, setting a clear vision and prioritizing work that delivers customer and business value.
- Partner with engineering to drive execution — translating strategy into well-defined requirements and working through the full development lifecycle.
- Coordinate across Salesforce organizations to align on shared service dependencies and deliver a cohesive product experience.
- Collaborate with go-to-market teams to support sales motions, customer onboarding, and ongoing customer success operations.
- Leverage AI tools to accelerate research synthesis, competitive analysis, and requirements writing — and raise the bar for clarity and quality in everything you ship.
- Champion AI-powered workflows that improve how the team discovers insights, prioritizes work, and delivers outcomes.
- Act as a trusted product voice in customer interactions, internal reviews, and cross-functional planning.
Qualifications
- 10+ years of experience product managing technology products, with a track record of owning roadmaps and driving execution.
- Strong technical aptitude , comfortable holding your own in discussions with engineers, architects, and data scientists.
- Experience building AI powered products.
- Proven ability to work cross-functionally across multiple teams and stakeholders to deliver results.
- Strong communication and presentation skills.
Preferred Skills
- Hands-on experience using AI tools (e.g., LLMs, AI assistants, AI-powered prototyping) to accelerate day-to-day product management work.
- Familiarity with intelligent document processing, document AI, OCR, or adjacent enterprise content technologies.
- Experience with enterprise integration platforms or workflow automation products.
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
Accommodations
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.
Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.