Amazon is a US-based multinational electronic commerce company headquartered in Seattle, Washington. Since its founding, Amazon has grown from an online bookstore into a global technology and operations leader, guided by its vision to be Earth’s most customer-centric company—where customers can find and discover anything they want to buy online.
Amazon’s Global Finance Solutions (GFS) organization operates in a fast-paced, data-driven, and highly collaborative environment with focus on delivering exceptional customer experiences. GFS is seeking a Senior Production Planning Analyst to join the Production Planning Team (PPT), a critical function responsible for enabling scalable, cost-effective, and reliable labor planning across Amazon’s fulfillment and delivery network.
Role Overview
We are seeking a Senior Product Manager to lead the vision, strategy, and delivery of AI-powered capacity planning solutions across Amazon's Last Mile and Customer Fulfillment networks. This role owns our flagship initiatives which deploy AI agents to deliver autonomous planning solutions while keeping humans in the loop for judgment, exceptions, and strategic decisions.
As the Senior Product Manager, you will define the product roadmap, orchestrate collaboration across technical teams (SDEs, data scientists, BIEs) and business stakeholders (Supply Chain, Operations, Finance, etc.), and drive phased delivery from pilot through full-scale autonomous operations. You will translate complex business problems into clear product requirements, establish governance frameworks for agentic systems, and communicate strategy and impact to senior leadership. You will own success metrics spanning gearing ratio improvements, hours recovered, cost savings, planning cycle compression, and scenario throughput.
Key job responsibilities Product Strategy & Roadmap
Own the end-to-end product vision and multi-year roadmap for AI-powered capacity planning initiatives, progressing from targeted SOP driven task automation to fully autonomous scenario planning
Identify and prioritize automation opportunities mapped to high-volume manual planning tasks, define success metrics, and build business cases quantifying efficiency gains, planning cycle compression, hours recovered, and cost savings at scale
Drive phased delivery across multiple geographies (EU, APAC, MENA, LATAM), managing dependencies, risks, and technical debt while ensuring each phase delivers measurable impact before scaling to the next
Governance, Infrastructure & Human-in-the-Loop Design
Establish governance frameworks that embed structured human oversight at every phase of agentic operations, including output validation protocols, exception-handling paths, and escalation mechanisms
Manage AWS account resources, permissions, and infrastructure access tickets to unblock engineering velocity and maintain security compliance throughout development and deployment
Define and evolve the end-user role transition from planning execution to strategic decision-making, ensuring agentic systems augment rather than replace human judgment
Cross-Functional Orchestration & Stakeholder Management
Lead collaboration across NA and RoW(rest-of-world) Product and Tech teams as well as business teams (operations, finance, and regional planning teams) by driving alignment under a shared design principle across independently operating organizations
Champion program impact to senior leadership through data-driven narratives, influencing without authority to maintain strategic alignment, resolve cross-team conflicts, and sustain delivery momentum
Drive clear and consistent communication of roadmap progress, trade-offs, and milestone outcomes across distributed teams and multiple geographies
Basic Qualifications
- Experience with feature delivery and tradeoffs of a product
- Experience with end to end product delivery
- Bachelor's degree in finance, accounting, business, economics, engineering , analytics, mathematics, statistics or a related technical or quantitative field
- Knowledge of SQL or Python
- Experience in written and verbal communication with the ability to present complex technical information in a clear and concise manner to executives and non-technical leaders
- Experience overseeing roadmap strategy and definition
- Experience in taking a product from conception & definition phase through engineering design and taking it to market
- 5+ years of product or program management, or technology experience as a product manager or owner, owning technology products
Preferred Qualifications
- Experience in influencing senior leadership through data driven insights
- Experience working across functional teams and senior stakeholders
- Experience in agile/scrum or related collaborative workflow
- Experience with training and deploying machine learning systems to solve large-scale optimizations, or experience in software development
- AWS certification, such as, AWS Solutions Architect, or a similar cloud certification, or Associate's degree or above
- Master's degree in business administration, finance, economics, computer science, data science, engineering, or other related field
- Experience leading and influencing your team or organization, or experience building complex software systems that have been successfully delivered to customers
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.