Senior Product Manager, Home Loans Consumer Experience

SoFi SoFi · Fintech · San Francisco, CA · Product Management

Senior Product Manager at SoFi focused on the Home Loans Consumer Experience. The role involves defining product strategy, owning the product backlog, driving experimentation, and launching new features to improve the digital home lending journey. It requires collaboration across various teams and a data-driven approach to enhance user experience and business impact within the fintech domain.

What you'd actually do

  1. Define and execute a product vision that brings differentiated innovation to market and helps set a new standard for digital home lending.
  2. Own and prioritize the product backlog for your engineering squad, writing detailed requirements and partnering closely with developers to deliver iteratively against both near-term opportunities and long-term strategy.
  3. Own instrumentation and data for your products to drive deep understanding, sharper product decisions, and new growth opportunities.
  4. Lead experimentation to accelerate learning, uncover member insights, and drive measurable customer and business impact.
  5. Identify and launch new functionality that reduces friction, improves application completion, and further differentiates SoFi’s home loan offering from competitors.

Skills

Required

  • Bachelor’s degree or higher, ideally in a technical, finance, or quantitative field
  • 3+ years of product management experience
  • Experience developing and launching features across both 1st and 3rd party platforms, while consistently prioritizing a high-quality user experience
  • Superior communication skills, written and verbal. Experience presenting to executive leadership
  • Experience delivering quality software that solves business and user needs
  • Strong analytical and data-driven mindset; able to dive into financial and operational metrics
  • Experience owning end-to-end product delivery, from discovery through launch and iteration
  • High bias for action, strong ownership, and comfort operating in ambiguous, fast-moving cross-functional environments
  • Passion for your users! You do right by them, always
  • Ability to work with remote teams

Nice to have

  • Experience with hypothesis-based product experimentation
  • Experience speaking to actual users, empathizing with them and gathering insights, and translating those insights into meaningful product enhancements
  • Experience in the Fintech space

What the JD emphasized

  • own and evolve the end-to-end home loan experience
  • defining product strategy
  • delivering differentiated member experiences
  • pair strong product instincts with rigorous experimentation
  • remove friction
  • unlock conversion
  • bring innovative functionality to market
  • growth-minded builder
  • user experience
  • product strategy
  • disruptive innovation
  • set ambitious goals
  • sweat the details
  • deliver with urgency
  • product vision
  • differentiated innovation
  • set a new standard
  • digital home lending
  • product backlog
  • engineering squad
  • detailed requirements
  • partnering closely with developers
  • deliver iteratively
  • near-term opportunities
  • long-term strategy
  • instrumentation and data
  • drive deep understanding
  • sharper product decisions
  • new growth opportunities
  • Lead experimentation
  • accelerate learning
  • uncover member insights
  • drive measurable customer and business impact
  • Identify and launch new functionality
  • reduces friction
  • improves application completion
  • differentiates SoFi’s home loan offering
  • competitors
  • Collaborate cross-functionally
  • engineering
  • design
  • data science
  • marketing
  • operations
  • legal
  • compliance
  • capital markets
  • executive leadership
  • translate customer needs
  • market opportunities
  • product strategy and execution
  • fast-paced agile environment
  • making clear trade-offs
  • decisions to move quickly
  • maintaining focus
  • bigger strategic outcomes
  • champion of SoFi’s values
  • 3+ years of product management experience
  • Experience developing and launching features
  • 1st and 3rd party platforms
  • consistently prioritizing a high-quality user experience
  • Superior communication skills
  • written and verbal
  • Experience presenting to executive leadership
  • Experience delivering quality software
  • solves business and user needs
  • Strong analytical and data-driven mindset
  • able to dive into financial and operational metrics
  • Experience owning end-to-end product delivery
  • discovery through launch and iteration
  • High bias for action
  • strong ownership
  • comfort operating in ambiguous
  • fast-moving cross-functional environments
  • Passion for your users!
  • You do right by them, always
  • Ability to work with remote teams
  • hypothesis-based product experimentation
  • Experience speaking to actual users
  • empathizing with them
  • gathering insights
  • translating those insights into meaningful product enhancements
  • Experience in the Fintech space