Senior Product Manager, Hotels.com

Expedia Expedia · Hospitality · London, USA, United Kingdom

Senior Product Manager for Hotels.com, responsible for the end-to-end product lifecycle of a key area within the Hotels.com portfolio. This role involves shaping product strategy, driving execution through roadmaps and requirements, and influencing stakeholders. It requires leveraging data analytics, predictive modeling, and machine learning to enhance customer experience and applying cutting-edge technologies, including AI/ML applications, to create personalized travel experiences.

What you'd actually do

  1. Champion the User: Represent the voice of the customer and champion to internal teams and partners. Identify organizational, technical, product, design, and data gaps to unlock step-change improvements.
  2. Shape Product Vision & Strategy: Develop and leverage deep knowledge of the user and the competitive landscape to shape a long-term vision
  3. Drive Product Execution: Build, prioritize, and manage a product roadmap – turning vision into clear requirements and then working across multiple teams in the design and development
  4. Provide Leadership & Influence: Demonstrate the grit and resilience to align and influence stakeholders inside and outside the product team. Contribute to setting a department-wide culture of inclusivity.
  5. Communicate with Clarity: Craft clear, concise, and organized communication to effectively convey complex product concepts and strategies. A
  6. Apply Technology Acumen: Work with engineering and data science leaders to drive improvements using the latest technologies
  7. Leverage Data & Metrics: Leverage a deep understanding of data analytics, predictive modelling, and machine learning to identify opportunities to enhance customer experience.

Skills

Required

  • 7+ years of product management experience with a proven track record of delivering complex, high‑impact products.
  • Bachelor’s degree in a related field, or equivalent professional experience.
  • Demonstrated ability to set and align long‑term product vision across multiple workstreams, with strong storytelling capabilities to communicate rationale and tradeoffs.
  • Strong analytical skills with the ability to use data to drive decision-making and strategy in a B2C product environment.
  • Deep understanding of technology trends, including AI/ML applications in product development and a demonstrated ability to push for better AI adoption.
  • Experience leading 0→1 product launches, bringing teams along through ambiguity, experimentation, and rapid iteration.
  • Experience championing the user and identifying opportunities to unlock step-change improvements in the customer experience.

Nice to have

  • Strong business acumen with experience in financial modelling and driving product profitability.
  • Experience in travel, hospitality, or hotel-related products.

What the JD emphasized

  • AI/ML applications in product development
  • push for better AI adoption
  • predictive modelling
  • machine learning
  • 0→1 product launches