Senior Product Manager, Mail

Superhuman Superhuman · Consumer · United States · Remote · Engineering, Product, Design, and Marketing

Senior Product Manager for Superhuman Mail, which is now part of the Superhuman Suite, an AI productivity platform. The role involves driving product strategy, collaborating with cross-functional teams, and owning projects from ideation to launch, with a focus on creating delightful customer experiences and integrating AI into the product.

What you'd actually do

  1. Drive product strategy for our core product and craft amazing product experiences that delight our customers.
  2. Collaborate with design, engineering, and marketing to deliver a product and brand of remarkable quality.
  3. Combine qualitative research and quantitative analysis to inform crucial product decisions.
  4. Own and drive projects from ideation through implementation and launch, focusing on excellent execution.
  5. Contribute to and collaborate on a broad spectrum of product initiatives, including user experience design, solution honing, growth strategy, customer research, and product marketing.

Skills

Required

  • 7+ years of professional PM experience on product teams in the B2B and B2C software space, with experience driving upmarket growth at scaling companies.
  • Confident in making tough product decisions in a crunch.
  • Seek feedback from others and manage stakeholders at all levels to get to the best outcome quickly.
  • Able to weigh and communicate trade-offs and identify risks, without getting stuck in analysis paralysis.
  • Experience with product integrations, partnerships, or ecosystem strategy.
  • Strong eye for user experience and design craft - you think about user flows, journeys, and what makes features feel great, not just functional.
  • Deep understanding of team workflows and what drives adoption of collaboration tools in business settings.
  • You produce work that is striking, worthy of attention, and a contribution to the state of the art.
  • Acts with 100% responsibility for your own outcomes as well as the consequences of the company.
  • Speed matters. Takes rapid and decisive steps forward, even in the face of uncertainty, recognizing that action is the catalyst for progress and growth.
  • You put the customer first and bring them into every decision you make. You represent the voice of the customer with your team, encouraging a deeper understanding and empathy.
  • You work effortlessly across disciplines, communicating effectively and driving teams toward shared goals. You prioritize building trust and providing a clear and motivating mission. You shepherd your product from ideation, through development, through go-to-market, and into a state of product-market fit.
  • Discusses and debates ideas openly. Focuses on the customer and business's ‘so what’ and challenges stakeholders to take impactful action.
  • You embrace challenges, welcome feedback, and see effort as the path to mastery. You believe that you and others can always learn and grow.
  • You believe AI will revolutionize not only how we work but also the experiences we create for our customers. Driven by passion and curiosity, you leverage AI to dramatically increase your own productivity and the impact of your team.
  • Comfortable and confident sharing your thoughts in both verbal and written forms.
  • Effective across various mediums (especially Slack, Notion, and email) and can produce and consume detailed written materials as needed without sacrificing speed.
  • Respond quickly and thoughtfully to help others and expedite the process.
  • Can engage constructively in debate and discussion with your colleagues and peers.
  • Demonstrated ability to work independently with minimal guidance, proactively manages tasks and priorities across multiple projects, analyzes and executes work efficiently, collaborates effectively with cross-functional teams, and thrives in fast-paced, results-driven environments.

Nice to have

  • AI enthusiast

What the JD emphasized

  • 7+ years of professional PM experience
  • product integrations, partnerships, or ecosystem strategy
  • Deep understanding of team workflows and what drives adoption of collaboration tools in business settings
  • AI enthusiast