Senior Product Manager, Messaging

Box Box · Enterprise · Redwood City, CA · Product Management

Box is seeking a Senior Product Manager to lead improvements in their messaging and eventing platform, focusing on system efficiency, asynchronous processing, and external feature exposure. The role involves owning the roadmap, driving discovery, optimizing compute usage, and establishing performance metrics for platform capabilities that support AI-driven products and workflows.

What you'd actually do

  1. Own the roadmap for events, signaling, and asynchronous processing capabilities across internal and external use cases.
  2. Lead product discovery with internal consumer teams; translate requirements into clear specs, backlogs, and success metrics.
  3. Drive efficiency initiatives that reduce redundant data transfer and optimize compute usage with measurable impact.
  4. Partner with architects and engineering to make sound implementation decisions and deliver high-quality releases.
  5. Establish instrumentation, baselines, and reporting for platform performance, adoption, and reliability.

Skills

Required

  • 5+ years in product management with experience on platform/infrastructure or large-scale distributed systems.
  • Proven track record driving system efficiency (e.g., compute optimization, reducing data transfer, improving signaling) with quantified results.
  • Comfortable engaging in technical discussions on messaging/event-driven architecture and asynchronous processing.
  • Strong stakeholder management and “social presence”; able to influence across teams and geographies.
  • Excellent written and verbal communication with crisp specs, prioritization, and metrics-driven decision-making.
  • Bias toward implementation details and partnering deeply with engineering and architects.
  • Experience working with globally distributed teams; able to manage time zones and handoffs.

Nice to have

  • Background in consulting or enterprise platforms; familiarity with pub/sub systems, streaming pipelines, and any prior development experience.

What the JD emphasized

  • Proven track record driving system efficiency (e.g., compute optimization, reducing data transfer, improving signaling) with quantified results.
  • Comfortable engaging in technical discussions on messaging/event-driven architecture and asynchronous processing.
  • Bias toward implementation details and partnering deeply with engineering and architects.