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Job Category
Product
Job Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
MuleSoft, the industry-leading integration, API, and agent management platform, empowers enterprises globally to unlock data and accelerate innovation. We are seeking a Product Manager or Senior Product Manager to join the MuleSoft Platform Experience team — a team at the forefront of our product strategy, focused on delivering a cohesive experience across the MuleSoft platform for both humans and agents. With Agentforce woven into every layer of our platform, you'll help shape how customers feel the moment they start building on MuleSoft and every day after. We're looking for a builder with strong product taste — someone who obsesses over the small details that make users successful.
This role is based in SF or WA.
Responsibilities:
- Drive the end-to-end product process — from discovery and requirements through execution, release, and post-launch iteration — while holding the platform to a consistent, high-quality experience bar.
- Collaborate across MuleSoft and Salesforce product teams (including Agentforce and Slack) to ensure every feature meets enterprise-grade customer experience standards.
- Partner directly with users to understand their pain points and ensure successful product adoption and value realization.
- Work closely with UX, Engineering, and Customer Support to prioritize investments that drive Day-1 impact and sustained engagement.
Required Qualifications:
- 3+ years of experience in product management or a related technical role.
- Demonstrated ability to work closely with UX designers, engineers, and architects to translate technical complexity into intuitive product experiences.
- Strong communication skills — you can synthesize technical concepts for any audience, drive alignment, and manage competing priorities in a fast-moving environment.
- Experience using quantitative and qualitative data to inform product decisions and connect product metrics to business outcomes.
Preferred Qualifications:
- Experience building for enterprise developers, administrators, or complex SaaS ecosystems.
- Working understanding of AI, large language models (LLMs), and agentic workflows, and how they are reshaping the integration and API landscape.
- Experience navigating ambiguity to define product strategy and direction in early-stage or fast-evolving environments.
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
Accommodations
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.
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Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $172,500 - $260,100 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $207,800 - $285,800 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.