Senior Product Manager - Payments

Warner Bros Discovery Warner Bros Discovery · Media · New York, NY +1 · Product Management

Senior Product Manager to lead development and optimization of payment checkout experience, focusing on refining flows, improving conversion, and developing a strategic roadmap for customer acquisition and future business needs. Requires deep understanding of global payment systems, checkout experiences, transaction performance, and subscription commerce.

What you'd actually do

  1. Optimize payment checkout performance across platforms and regions, ensuring localized payment experiences and seamless transaction flows that maximize successful signups and reduce customer friction.
  2. Partner with payment providers, wallet partners, and platform stakeholders to deliver reliable, high-converting customer payment experiences.
  3. Design and deliver new checkout and payment capabilities to support evolving subscription products, payment methods, and global commerce initiatives.
  4. Collaborate with partner product teams, marketing, analytics, engineering, and customer support teams to identify conversion opportunities, gather customer feedback, and develop and communicate roadmap priorities to leadership and stakeholders.
  5. Define and measure KPIs for checkout and payment performance, ensuring appropriate instrumentation, funnel reporting, and analytics capabilities are in place to monitor conversion, transaction success, and customer behavior.

Skills

Required

  • 6+ years product management experience
  • 3+ years experience in commerce / payment system products
  • Experience launching and developing products and features for a global audience
  • Excellent written and verbal communication skills
  • Demonstrate strong ownership to deliver exceptional customer experiences and customer empathy
  • Experience developing consumer facing experiences across multiple platforms (e.g., web, mobile, connected TV)
  • Experience working with and managing the needs of multiple stakeholders and business teams
  • Experience driving clarity in ambiguous situations and drive forward progress
  • Experience with data analysis, and driving insights and making business decisions through data

What the JD emphasized

  • global payment systems
  • checkout experiences
  • transaction performance
  • subscription commerce
  • customer acquisition
  • conversion optimization