Senior Product Manager - Scale

Honeycomb Honeycomb · Enterprise · United States · Remote · Product

Senior Product Manager at Honeycomb, a company focused on observability and developer tools. The role involves owning core product features for enterprise customers, focusing on user setup, account growth, automated lifecycle management, APIs, and IAC. It requires close collaboration with engineering, design, marketing, sales, and customer success, with a strong emphasis on understanding user needs and advocating for them. The role also involves synthesizing information, setting product vision, and guiding product discovery.

What you'd actually do

  1. You’ll own driving the work and outcomes on core product features in support of our largest enterprise customers, including everything from the setup process for new users and teams to growing accounts with tools to scale the management of users, teams and resources.
  2. You’ll solve problems around automated lifecycle management, APIs at scale, IAC, and the needs particular to “big teams” as they grow with Honeycomb.
  3. You’ll collaborate closely with engineering and design in a triad-based working model.
  4. You’ll build relationships and facilitate impactful technical conversations across the company, including partnering with Marketing, Sales, and Customer Success.
  5. You’ll naturally gravitate toward empathetically understanding users, what pains them and pleases them, and you’ll be relentless in advocating for their best interests in the product.

Skills

Required

  • Product management
  • Enterprise customer focus
  • Technical SaaS product experience
  • Understanding of observability, tracing, metrics, or monitoring software
  • Collaboration
  • Communication
  • Problem-solving
  • Data-informed decision making
  • Product discovery
  • Lifecycle management
  • API strategy
  • IAC

Nice to have

  • Developer background
  • Experience working with or as a user of tracing, metrics, monitoring, or analytics software

What the JD emphasized

  • largest enterprise customers
  • APIs at scale
  • technical conversations
  • understanding users
  • technical SaaS products
  • tracing, metrics, monitoring, or analytics software