Are you ready to revolutionize how the world's largest retailer manages its vast product catalog? At Amazon's Classification & Policy Platform within Selection and Catalog Systems, we harness Cloud computing and Generative AI to monitor, classify, and execute policies on billions of items across our global catalog. We're at the forefront of ensuring Amazon's selection remains safe, compliant with global regulations, and delivers the best product discovery experience for millions of customers worldwide. Amazon's catalog—with billions of items—remains the best in the business. That's no accident! We use state-of-the-art Generative AI, machine learning techniques, and cloud computing technologies to keep it that way. A vast and high-quality product catalog is a key strategic asset that sets Amazon apart from competitors.
As a Product Manager Technical (PMT), you will own solutions to customer-facing product catalog challenges that influence critical business processes, product discovery, and agentic commerce experiences. Your work will directly impact how products are handled in distribution centers, how selection is managed across marketplaces, and how we maintain customer trust through intelligent classification. Our work is at the leading edge of Generative AI and agentic systems, leveraging Large Language Models (LLMs), machine learning/information retrieval algorithms, and big data analytics to run AI at scale using the best of what AWS has to offer.
This is a high-visibility role where you'll influence technical direction and partner with senior leadership to shape the future of Amazon's catalog management. Come help us make the world's best product catalog even better.
Key job responsibilities
- Drive Product Vision: Partner with Project Sponsors and cross functional teams to define business requirements, design, performance expectations, and goals with stakeholder teams
- Influence Technical Direction: Guide software development teams on architecture, design, and priorities while setting best practices for program execution across the organization
- Lead Cross-Functional Programs: Deliver complex programs spanning multiple engineering teams, applied science groups, and business stakeholders across global organizations. Responsible for the overall coordination, quality, and productivity.
- Provide Partner and cross functional Communication: Provide clear, concise communication to Director/VP-level stakeholders on program status, risks, and strategic recommendations
- Build Strategic Partnerships: Establish and maintain relationships across Amazon to leverage existing technologies, drive adoption of team initiatives, and influence organizational priorities
- Manage Trade-offs: Lead risk assessment, escalations, and strategic trade-offs between business needs, technical constraints, and resource limitations
Basic Qualifications
- 5+ years of product or program management, product marketing, business development or technology experience
- Bachelor's degree
- Experience with feature delivery and tradeoffs of a product
- Experience owning/driving roadmap strategy and definition
- Experience with end to end product delivery
- Experience contributing to engineering discussions around technology decisions and strategy related to a product
- Experience managing technical products or online services
- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
Preferred Qualifications
- Master's degree
- Experience in building and driving adoption of new GenAI tools and platforms
- Deep understanding of Responsible AI principles including fairness, transparency, safety, privacy, and bias mitigation
- Program managed rollout and operations of large-scale commercial enterprise software systems or large-scale online services involving AI/ML
- Experience with AWS AI/ML services (SageMaker, Bedrock, etc.) and scaling ML operations
- Experience in e-commerce, catalog management, or compliance, legal, and policy teams
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, CA, Sunnyvale - 173,900.00 - 235,200.00 USD annually USA, WA, Seattle - 151,200.00 - 204,600.00 USD annually