Senior Product Manager - Tech, Private Pricing Product Management (3pm)

Amazon Amazon · Big Tech · Arlington, VA · Project/Program/Product Management--Technical

Product Manager for AWS Private Pricing Program, focusing on tools, technology enhancements, and generative AI to improve internal and external customer experiences and scale pricing solutions.

What you'd actually do

  1. Own the full product lifecycle for tools and technologies that improve the internal and external customer experience.
  2. Work across the GDSP organization and with cross-org development teams (outside GDSP) to innovate, build and iterate on tools and technology enhancements that enhance the user experience.
  3. Work with both internal and external stakeholder teams to define and influence product roadmaps to implement solutions at scale that support customer needs.
  4. Design and implement new processes through tools and technology to scale the Private Pricing Experience.
  5. Analyze data and customer needs to provide tooling recommendations and enhancement ideas.

Skills

Required

  • Proven experience with implementing direct-to-customer technologies (i.e., websites, mobile apps)
  • Experience converting customer needs into solutions using proven methods such as design thinking and agile product leadership
  • Manage complex technology implementations, coordinating internal and external cross-functional stakeholders across geographies
  • Prioritize features, experience enhancements, bug fixes, and simplify tech landscape based on predefined criteria in a fast-paced, complex environment
  • Manage blockers, drive escalations, anticipate and make trade-off decisions, balance business needs and technical constraints, and maximize business benefit while delivering excellent customer experiences
  • Design and implement new processes through tools and technology to scale the Private Pricing Experience
  • Analyze data and customer needs to provide tooling recommendations and enhancement ideas
  • Evolve norms and processes for 3PM such as product management templates, backlog management, prioritization criteria, requirements writing, communications and stakeholder management

What the JD emphasized

  • generative AI