Senior Production Support Technician (second Shift) (3 Positions)

Johnson & Johnson Johnson & Johnson · Pharma · Ciudad Juarez, Chihuahua, Mexico

This role is for a Senior Production Support Technician responsible for maintaining and repairing production line equipment, performing diagnostics, analyzing non-conformant products, and supporting quality investigations within a manufacturing environment. It does not involve AI/ML development.

What you'd actually do

  1. Provides solutions to the problems in manufacturing of current and new models.
  2. Performs basic operational diagnostics test. Solves problems and disconnects components, subassemblies and manufacturing systems, processes and equipment with the purpose of isolating failures, determine the solution and perform the necessary trainings.
  3. Analyses the non-conformant product in the production line; determines the root cause and proposes corrective actions working as a team with the manufacturing supervisor and with the engineering and quality departments.
  4. Starts, adjusts and operates basic laboratory and manufacturing equipment.
  5. Performs simple tests to the processes/products, as well as audits in compliance with quality and/or other regulatory requirements.

Skills

Required

  • Equipment maintenance
  • Problem-solving
  • Root cause analysis
  • Quality control
  • Manufacturing processes

Nice to have

  • Technical support
  • Experimental testing
  • Process improvement