Want to transform the way people enjoy music, podcasts, radio, and audiobooks? Then come join the team that delivers the global audio experience on Alexa. Work with the world’s top music partners to deliver industry leading experiences across a growing array of Alexa supported devices and countries, all while being at the forefront of Generative AI and LLM capabilities.
Come be a part of a growing team where your ideas have the potential to reach millions. Come work on first to market consumer-facing products, where every team member is a critical voice in the decision-making process. Come join a team where you'll have direct ownership and influence, setting the vision and path on how to bring our goals to reality.
As a Sr. Program Manager on Alexa Audio, you are responsible for defining and delivering important programs aimed at enabling the audio experience for internal and external partners with broad cross-organizational, cross-regional, and significant business impact. In this role, you will be responsible for managing conceptualizing, scoping, and delivering large projects end-to-end. Your focus will be on work streams related to Legal, Privacy, Trust, and our Voice of Customer programs throughout Audio as they relate to broader Alexa and Amazon goals. Responsibilities include managing internal stakeholders, creating risk mitigation plans, developing forward looking strategic road maps, understanding/translating customer needs into business and systems requirements, driving project schedules from design to release, managing pre/post production launches, and being a liaison across multiple internal orgs. You will be expected to make appropriate trade-offs to optimize time-to-market needs, all while clearly communicating goals, roles, responsibilities, and desired outcomes to internal and external teams. You frequently work with senior leadership within Amazon and our key external partners, so written and verbal skills are important.
Key job responsibilities Take ownership of large-scale business problems, identify and execute possible short and long-term solutions. Work cross-functionally with Legal, Privacy, Trust, Business Development, Product, Engineering, and Insights and Analytics to deliver programs effectively. Develop mechanisms, processes, and measurement of partner performance and org-wide scalability. Identify global stakeholder needs and implement prioritization frameworks. Contribute to the definition of our partner program technical strategy and execution. Partner with customers, internal teams, external stakeholders, and various other Amazon groups to define the roadmap and associated priority. Work directly with complex third party partners, managing relationships, external dependencies, and end-to-end program coordination.
Basic Qualifications
- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Experience defining and executing program requirements
- Experience working cross functionally with tech and non-tech teams
Preferred Qualifications
- 5+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
- Experience working with Legal programs and Legal related work streams
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, Bellevue - 115,600.00 - 160,000.00 USD annually USA, WA, Seattle - 115,600.00 - 160,000.00 USD annually