Senior Program Manager, Sales Programs – AI

Samsara Samsara · Enterprise · CA · Remote · Revenue Operations

This role is for a Senior Program Manager on the Sales Programs AI team, focusing on driving the successful delivery of AI initiatives, including internal productivity copilots and customer-facing AI applications. The role involves partnering with AI Engineering, Sales, Revenue Operations, and other Go-To-Market teams to operationalize prototypes into scalable programs, define program charters, track KPIs, and lead change management efforts. Familiarity with AI technologies and workflows is required, but the core function is program management rather than direct AI/ML development.

What you'd actually do

  1. Drive execution of AI programs across internal and customer-facing domains (e.g., LLM copilots, AI knowledge assistants, etc).
  2. Partner with the AI Engineering team to operationalize prototypes into scalable programs.
  3. Define program charters, project plans, stakeholder maps, and milestone schedules.
  4. Facilitate alignment across AI Product, AI Engineering, GTM, and Legal/Data Governance teams.
  5. Track and report KPIs around adoption, performance, and business impact.

Skills

Required

  • program management
  • business operations
  • SaaS or data-driven tech company experience
  • managing cross-functional programs
  • technical and business teams
  • organizational skills
  • communication skills
  • influence without authority
  • familiarity with AI-related technologies and workflows
  • basic exposure to Python, Databricks, or ML models
  • remote and distributed team environments

Nice to have

  • PMP certification
  • Agile/Scrum Certification
  • supporting AI product rollouts
  • data science workflows
  • partnering with technical leads
  • data teams
  • MLOps functions
  • Salesforce
  • NetSuite
  • Gong
  • other sales systems
  • building AI solutions (e.g. custom GPTs, custom Gems, etc)

What the JD emphasized

  • AI initiatives
  • internal productivity copilots
  • customer-facing AI applications
  • operationalize prototypes into scalable programs
  • GenAI, LLMs, and related AI tooling