Senior Program Manager, Tech- Gen AI Data Collections

Uber Uber · Consumer · Sunnyvale, CA · Engineering

This role is for a Senior Program Manager focused on building and managing large-scale, high-quality data collection programs for AI/ML initiatives. The role involves end-to-end program ownership, operational execution, quality assurance, stakeholder management, and continuous improvement of data collection processes across various data types and global locations. While the role supports AI/ML development, it is not directly involved in building AI models or core AI research.

What you'd actually do

  1. Translate client SOWs into executable programs — scope, timelines, budgets, workforce model, and quality control frameworks.
  2. Solve operational bottlenecks in real time — whether it’s participant churn, equipment issues, location access, or low-quality submissions.
  3. Ensure data meets specs, passes rejection thresholds, and complies with privacy/consent/data protection laws globally.
  4. Act as the program point of contact with clients, internal teams, and external vendors. Provide progress reports, risk assessments, and mitigation plans.
  5. Monitor collection KPIs via dashboards, identify issues early, and drive corrective action.

Skills

Required

  • 5–8 years of professional experience in program management or operations
  • Bachelors Degree
  • Proven track record managing large-scale distributed programs in data, logistics, field operations, or crowdsourcing
  • Planning, governance, and risk management skills
  • Ability to engage and communicate effectively with all levels, including executives and field contributors
  • Comfortable with metrics, dashboards, and root-cause analysis
  • Hands-on, thrives in ambiguity, demonstrates bias for action, resilience under pressure, ability to work across cultures/geographies

Nice to have

  • Exposure to AI/ML data programs, sensors, or field data collection
  • Multi-country operations experience, especially in emerging markets
  • Fluency in more than one language
  • Startup experience or top-tier consulting experience

What the JD emphasized

  • data collection programs
  • AI/ML data programs