Senior Programmatic Account Manager

The Trade Desk The Trade Desk · Media · Toronto, ON · Account Management

This role is for a Senior Programmatic Account Manager at The Trade Desk, a global technology company in the digital advertising space. The role focuses on managing and growing key agency accounts, providing strategic recommendations, data-driven insights, and exceptional client service. The individual will become an expert on The Trade Desk platform, offer guidance to clients, provide training, and contribute to platform enhancements by providing feedback to Product Management. The role requires strong client relationship building, analytical abilities, and experience in online advertising and DSP platforms.

What you'd actually do

  1. Manage and grow a roster of key Agency Accounts by building strong client relationships, providing strategic recommendations and exceptional client service.
  2. Become an expert on The Trade Desk platform and offer insights to clients on how to implement creative marketing strategies.
  3. Collaborate effectively with the Sales & Trading functions to develop existing accounts and achieve client goals and objectives.
  4. Develop and cultivate relationships with brand and agency clients as a consultant to their business.
  5. Own the training plan for onboarding new clients, continuing programmatic education, platform improvements, and new channels and markets within the industry.

Skills

Required

  • Consultative, client-facing work within online advertising
  • Experience working within a DSP
  • Troubleshooting, analytical, and problem-solving abilities
  • Ability to collaborate cross-functionally in a dynamic environment
  • Consistent track record of growing accounts
  • Developing a strong relationship with clients
  • Understanding their business objectives
  • Recommending the best strategies for implementing solutions
  • Effective time management skills
  • Ability to prioritize
  • Work with a high volume of clients
  • Meet deadlines
  • Excellent presentation and communication skills (written and verbal)
  • Confidence speaking to large groups
  • Solid experience in Excel and MS Office
  • Ability to use large data sets to build insights and strategy recommendations

Nice to have

  • Mentorship and/or leadership experience
  • TTD platform experience
  • Bachelor’s Degree from a four-year university or equivalent years of experience
  • Willingness to travel alongside a team 1-2 times a quarter

What the JD emphasized

  • 5-7+ years of consultative, client-facing work within online advertising experience preferred.
  • 1-2+ years of experience working within a DSP (TTD platform experience strongly preferred).
  • Able to lead, not just manage tasks; think multiple steps ahead to move an account forward.