Job Description Summary
The Senior Project Manager is responsible for the management of multi-site and multi-product large projects or a program of several projects or workstreams for our large, strategic customers. Works across multiple functional areas to coordinate, collaborate and drive project planning, implementation process and documentation, resource coordination, revenue and billing management and issues resolution of all projects or programs. Work results have a significant impact to the business.
GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
Job Description
Essential Responsibilities:
- Proficiently manage the complexities associated with large, enterprise-wide strategic initiatives, and communicate effectively with executive-level staff.
- Serve as the “face” of assigned programs and projects, interacting with executive leadership to communicate results, status, risks/issues and mitigation strategies.
- Concurrently manage multiple projects that are at various stages in the project life cycle.
- Monitor progress of each assigned program/project against the overall plan and act with urgency to notify leadership of any issues that require resolution.
- Understand the broader business environment, organizational strategy and factor this understanding into customer reviews and finalization of program/project findings and recommendations.
- Coach members to utilize change management and customer acceptance strategies as needed
- Assess, recommend and promote approaches for applying project management methodologies and technologies to large scale programs/projects.
- Perform quality assurance (QA) reviews of all program/project deliverables and analyses.
- Work with sales to drive opportunities discovered throughout the engagement with assigned customers.
- Create, maintain, and route formal project documentation to project teams and key stakeholders, within a timely manner by developing standard process and documentations.
Qualifications/Requirements:
- Combined 3+ years of successful system delivery, customer support or project management experience
- Strong customer advocate with focus on meeting scheduled dates and customer expectations
- Project Management skills (Advanced PM level)
- Open mindset to respectfully considering diverse viewpoints and trying new thinking styles
- Interpersonal skills to engage mutually beneficial dialogues with clients and colleagues alike
- Capability of clear and concise written and verbal communication in both Japanese and English
- Strongly compliance driven
- Willingness and ability to travel (domestic and international)
Desired Characteristics / Preferred Qualifications:
- Active certification in PMP (Project Management Professional), ITIL (Information Technology Infrastructure Library) or other relevant customer-engaging IT service delivery frameworks, or equivalent proven capability
- Successful experience in IT/network engineering, customer service, application support, or operation management consulting
- Experience in healthcare industry with relevant domain knowledge
GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
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Additional Information
**Relocation Assistance Provided: **No