Senior Quality Clerk

Johnson & Johnson Johnson & Johnson · Pharma · Juarez, Chihuahua, Mexico

The Senior Quality Clerk at Johnson & Johnson supports activities related to the Quality System, including managing defect tracking, document retention, records management, and product evaluations. This role also involves supporting Non-Conformance (NC) and Corrective and Preventive Action (CAPA) processes, generating reports, assisting with audits, and ensuring compliance with Good Manufacturing Practices (GMP), ISO, and QSR requirements. The position requires experience in quality control and administrative support within a regulated environment.

What you'd actually do

  1. Educate, train, and provide support consultation with defect tracking system or complaint /product evaluation management system (Siebel).
  2. Help maintain a document retention system for the Juarez facility.
  3. Support records management archiving and controlling documents, such as DHR scanning, record archival, etc.
  4. Maintain accurate and precise documentation of their daily and weekly activity sheets.
  5. Oversees the product evaluations and NCR/CAPA assignments made by WWQC to the Juarez sites:

Skills

Required

  • From 4 to 6 years of experience in related fields.
  • Knowledge in Current Good Manufacturing Practices, ISO and QSR requirements.
  • Thorough Knowledge in Computers
  • Basic math skills
  • Good interpersonal skills; customer service oriented

Nice to have

  • Currently pursuing an Engineering Bachelor’s Degree with 25% school credits completion
  • LIMS, CHATS and blue hill experience is preferred
  • English basic abilities

What the JD emphasized

  • Quality System Metrics
  • defect tracking system
  • complaint /product evaluation management system
  • document retention system
  • records management archiving
  • DHR scanning
  • record archival
  • product evaluations
  • NCR/CAPA assignments
  • track and trending information
  • product evaluation status
  • manufacturing line associates
  • ETQ System
  • External and Internal Audits
  • Current Good Manufacturing Practices
  • ISO and QSR requirements