Senior Remote Operations Manager, AI Strategy

Cribl · Enterprise · CA · Operations

This role operates as the "operational engine" behind an AI Center of Excellence (CoE) within an enterprise. The primary focus is on building the infrastructure, governance, and enablement programs to drive AI adoption across business functions. The role involves consulting, designing, and delivering strategies to translate executive AI vision into practical activation, managing CoE operations, and developing measurement frameworks for AI impact. While the company builds "telemetry infrastructure for the AI era" and the role focuses on AI strategy and adoption, the core craft is not building AI models or systems, but rather enabling their use and governance within the organization.

What you'd actually do

  1. Design and execute a function-by-function AI activation strategy that goes beyond company-wide awareness – building function-specific enablement, playbooks, and workflows that make AI a daily habit for goats, not a concept they heard about at kickoff.
  2. Own the day-to-day operations of Cribl's AI CoE – managing working group cadences, coordinating AI tool and policy decisions across stakeholder groups, and driving accountability on the activation and governance work the CoE exists to do.
  3. Bridge the gap between what leadership wants and what the organization can do – turning high-level AI directives into prioritized, sequenced programs with clear owners, timelines, and success criteria.
  4. Build a measurement framework that tracks AI adoption and impact across the org and use that data to inform CoE roadmap decisions and surface what's actually working.
  5. Partner with working group members across Legal, IT, Security, and Enterprise Applications to maintain and evolve core CoE assets (AI tool library, use policy, intake process, governance framework, enablement materials, and more) as Cribl's AI maturity and the broader landscape evolve.

Skills

Required

  • 10+ years of experience in management consulting, internal strategy, or enterprise transformation
  • Track record of both advising and seeing work through to delivery
  • Experience standing up or operating an AI CoE, AI community of practice, or closely analogous function
  • Leading company-wide initiatives and building organizational momentum
  • Excellent communication and executive presence
  • Presenting recommendations to VP and C-suite stakeholders
  • Managing competing priorities
  • Earning concessions
  • Designing enablement programs that changed behavior
  • Familiarity with adult learning principles and function-specific training design
  • Defining success metrics for programs
  • Tracking adoption and impact over time
  • Using data to course-correct
  • Working knowledge of AI governance considerations
  • Comfort operating in ambiguity

Nice to have

  • Partner with IT, Security, and Legal

What the JD emphasized

  • Experience standing up or operating an AI CoE, AI community of practice, or closely analogous function (e.g., digital transformation program, enterprise change management initiative) at a tech company.
  • Demonstrated track record of leading company-wide initiatives and building organizational momentum for new ways of working at scale.
  • Working knowledge of AI governance considerations, including data classification, security controls, and compliance requirements; enough fluency to partner credibly with IT, Security, and Legal.
  • Comfort operating in ambiguity where best practices are still being written.