Senior Sales Enablement Manager

Zillow Zillow · Consumer · United States · Remote

This role is for a Senior Sales Enablement Manager at Zillow, focused on developing and executing enablement programs to drive revenue outcomes for sales and customer success teams. The role involves partnering with GTM leadership, creating enablement assets, and leveraging data insights to improve performance. While the role mentions leveraging AI enhancements, its core function is sales enablement, not direct AI/ML development.

What you'd actually do

  1. Lead end-to-end enablement programs of significant scope, from strategy through execution and measurement, aligning cross-functional stakeholders and adapting plans to evolving business priorities
  2. Partner with Sales, Success, and cross-functional teams to launch new programs, products, processes, and sales motions with clear readiness plans that will drive strong field adoption
  3. Create high-quality enablement assets, process documentation, and communication frameworks that bring consistency, clarity, and operational rigor across teams
  4. Evolve into a GTM subject matter expert by mastering methodologies, workflows, and tools—leveraging AI enhancements where possible—to drive significant performance gains
  5. Mentor peers and contribute to a culture of continuous improvement by sharing best practices, elevating standards, and helping the team scale

Skills

Required

  • 5+ years of experience in enablement, training, sales, or customer success roles in a high-growth SaaS environment
  • Solution-oriented contributor with a strong aptitude for structured problem-solving, mapping process improvements, and conceptualizing innovative solutions in ambiguous environments
  • Effective operator capable of delivering training and enablement to large audiences (1-to-many situations)
  • Outstanding communication, interpersonal, and presentation skills
  • Proven ability to serve as an excellent business partner and collaborate with sales leaders and cross-functional teams to champion initiatives and drive impactful outcomes
  • Strong data fluency with the ability to interpret complex datasets, define success metrics, and translate insights into actionable strategies that influence GTM performance and adoption best practices at scale
  • Exceptional organizational skills and attention to detail, with the ability to independently manage multiple complex projects simultaneously and anticipate downstream challenges
  • Track record of delivering metric-driven results while balancing competing priorities in a fast-paced environment
  • Comfortable operating with high autonomy in ambiguous environments, proactively identifying problems and defining solutions without clear direction

Nice to have

  • Fluency in structured sales methodologies such as Challenger, Command of the Message, or similar frameworks
  • Proficiency in using and driving adoption of GTM technology (e.g. Salesforce, Gong, Gainsight, Highspot); familiarity with project management solutions (i.e. Jira)
  • Experience supporting and working with teams across multiple US time zones
  • Track record of applying AI or emerging technologies to improve sales productivity or enablement effectiveness

What the JD emphasized

  • high-growth SaaS environment
  • drive measurable business outcomes
  • drive measurable revenue outcomes
  • drive significant performance gains
  • drive measurable improvements in productivity, adoption, and revenue outcomes
  • high-growth SaaS environment
  • drive impactful outcomes
  • actionable strategies that influence GTM performance and adoption best practices at scale
  • metric-driven results
  • fast-paced environment