Senior Sales Engineer

Datadog Datadog · Enterprise · Chicago, IL · Remote · Enterprise Sales Engineering

This role is for a Senior Sales Engineer at Datadog, focusing on providing technical expertise to customers and supporting sales opportunities. While Datadog's platform is AI-powered and used in the AI era, the Sales Engineer role itself is not directly building or researching AI models but rather enabling customers to leverage an AI-assisted product. The role involves technical evaluations, product demonstrations, and acting as a liaison between customers and the product team.

What you'd actually do

  1. Partner with the Sales team to articulate the overall Datadog value proposition, vision and strategy to customers
  2. Own technical engagement with customers during the trial phase. Communicate Datadog’s value based on activities and work with customers on any identified issues or concerns to successful conclusion
  3. Technically close complex opportunities through advanced competitive knowledge, technical skill, and credibility
  4. Deliver product and technical briefings / presentations to potential clients
  5. Maintain accurate notes and feedback in CRM regarding customer input both wins and losses

Skills

Required

  • Sales Engineering experience
  • DevOps Engineering experience
  • Technical expertise
  • Customer engagement
  • Communication skills
  • Programming/scripting (Java, Python, Ruby, Go, Node.JS, PHP, and .NET etc.)

Nice to have

  • Observability risks
  • Evaluation plan execution

What the JD emphasized

  • minimum of 3+ years in a Sales Engineering or DevOps Engineering role