Senior Sales Engineer - Key Accounts

Datadog Datadog · Enterprise · Remote · Enterprise Sales Engineering

Senior Sales Engineer for Datadog, focusing on enterprise accounts. This role involves providing technical expertise, product demonstrations, and supporting technical evaluations to close opportunities. The Sales Engineer will also act as a liaison between customers and the product team, influencing feature prioritization based on market feedback. While the company operates in the AI era and uses AI in its platform, this specific role is customer-facing and sales-oriented, not directly involved in building or researching AI models.

What you'd actually do

  1. Partner with the Sales, Product/Engineering, Customer Success, Professional Services, and executive leadership to articulate the overall Datadog value proposition, vision and strategy to customers
  2. Lead technical strategy for both short-term and long-cycle pursuits by driving the end-to-end technical sales agenda for Fortune 100 and comparable prospects — from pipeline generation through purchase decision
  3. Technically close complex opportunities through advanced competitive knowledge, technical skill, and credibility
  4. Present at executive and technical forums, lead workshops, and translate technical detail to business impact for CIOs, SRE/Platform teams, security/compliance, and engineering leadership
  5. Maintain accurate notes and feedback in CRM regarding customer input both wins and losses

Skills

Required

  • strong written and oral communication skills
  • understand and articulate both the business benefits (value proposition) and technical advantages of our offering
  • programming/scripting with one or more languages (i.e. Python, Go, Java, etc.)
  • familiarity with DevOps practices such as CI/CD and IaC workflows
  • Demonstrated ability to land into net new logo accounts and collaborate with prospects through long, multi-quarter or multi-year cycles.
  • minimum of 3+ years in a Sales Engineering or DevOps Engineering role

Nice to have

  • Passion for educating customers on observability risks that are meaningful to their business, and able to build and execute an evaluation plan with a customer

What the JD emphasized

  • technical evaluations (POVs)
  • technical sales agenda
  • technical skill
  • technical detail
  • technical forums
  • technical teams