About Glean:
Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles.
At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean’s agentic capabilities - AI agents that automate real work across teams by accessing the industry’s broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level.
Recognized by Fast Company as one of the World’s Most Innovative Companies (Top 10, 2025), by CNBC’s Disruptor 50, Bloomberg’s AI Startups to Watch (2026), Forbes AI 50, and Gartner’s Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50+ industries and 1,000+ employees in more than 25 countries, we’re helping the world’s largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality.
If you’re excited to shape how the world works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more - deeply embedded where people get things done. You’ll ship agentic capabilities on an open, extensible stack, with the craft and care required for enterprise trust, as we bring Work AI to every employee, in every company.
About the Role:
Glean is seeking a Senior Salesforce Developer / Lead Salesforce Engineer with 7–8 years of experience to design, build, and operate scalable Salesforce solutions that power our Sales, Marketing, and Revenue Operations teams. This role is critical to ensuring our Salesforce platform—especially Sales Cloud, Revenue Cloud Advanced (RCA), Salesforce CPQ, and Quote‑to‑Cash (QTC)—is reliable, scalable, and aligned with Glean’s growth. The ideal candidate combines deep hands‑on Salesforce development expertise (Apex, Lightning Web Components, Flows, APIs, CPQ, and Revenue Cloud) with strong ownership, business understanding, and the ability to collaborate across teams to deliver high‑quality, production‑ready solutions.
You will:
- Design, develop, and deploy custom Salesforce solutions across Sales Cloud, Salesforce CPQ, and core platform services
- Design, develop, and support Revenue Cloud Advanced (RCA) solutions, including advanced pricing, product modeling, and revenue orchestration
- Deliver complex Salesforce initiatives from technical design through production deployment
- Develop and maintain custom functionality using Apex, Lightning Web Components (LWC), Flows, and REST/SOAP APIs
- Own and enhance Salesforce CPQ and Quote‑to‑Cash (QTC) processes, including pricing, approvals, renewals, and amendments
- Configure and extend RCA components such as Product Catalog, Pricing, Promotions, and Discounting frameworks
- Build and customize RCA‑driven Quote, Order, and Revenue flows aligned with complex enterprise sales motions
- Implement and optimize advanced pricing rules, eligibility logic, and pricing waterfalls using RCA capabilities
- Support RCA data models and APIs, ensuring seamless integration with Salesforce core objects and downstream billing and revenue systems
- Apply strong analytical and problem‑solving skills to debug code, analyze system behavior, and resolve complex technical challenges
- Build and support integrations between Salesforce and downstream systems using APIs, platform events, middleware, and asynchronous patterns
- Oversee and support integrations with tools such as ZoomInfo, Marketo, Gong, LeanData, DocuSign, and Apollo.io
- Troubleshoot and resolve production issues impacting automation, integrations, data quality, performance, and platform limits
- Write, optimize, and troubleshoot complex SOQL queries to retrieve and manipulate Salesforce data
- Design and implement secure REST/SOAP APIs, callouts, and integrations with external systems
- Collaborate with business, QA, architecture, and operations teams to translate requirements into scalable technical solutions
- Ensure Salesforce configurations align with security, access control, and data governance standards
- Participate in code reviews, CI/CD pipeline activities, release management, and deployments
- Establish and monitor KPIs related to platform health, delivery quality, and business outcomes
- Drive user adoption through training, documentation, and change management initiatives
- Reduce technical debt by refactoring legacy automation and improving system consistency
- Stay current with Salesforce technologies, releases, and best practices to implement innovative solutions
- Foster a high‑performance, collaborative engineering environment
- Act as a technical mentor and thought partner, promoting strong engineering culture
- Execute complex Salesforce deployments using change sets and established release management practices, ensuring smooth transitions across environments (sandbox → production), thorough documentation, validation, and minimal business disruption
- Ensure smooth coexistence or migration paths between Salesforce CPQ and Revenue Cloud Advanced, where applicable
About you:
7–8 years of enterprise‑level Salesforce experience
Proven experience delivering end‑to‑end Salesforce implementations and enhancements
Strong expertise in:
- Sales Cloud
- Revenue Cloud Advanced (RCA)
- Salesforce CPQ
- Quote‑to‑Cash (QTC) processes
- Hands‑on technical proficiency in:
- Apex
- Lightning Web Components (LWC)
- Flows
- REST/SOAP APIs
Experience with Salesforce integrations, GTM tooling, and custom applications
Working knowledge of CI/CD pipelines, version control, and DevOps best practices
Strong understanding of Salesforce security, data governance, and platform best practices
Excellent problem‑solving, communication, and stakeholder management skills
Self‑starter capable of working independently and driving outcomes in dynamic environments
Ability to influence cross‑functional teams and drive alignment
Certifications (Preferred):
- Salesforce Certified Administrator
- Salesforce Certified Platform Developer I / II
- Salesforce CPQ Specialist
- Salesforce Advanced Administrator
- Salesforce Technical Architect (a plus)
Location:
- This role is hybrid (4 days a week in our Bangalore office)
Compensation & Benefits:
Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.
We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.
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AI-First Mindset at Glean:
At Glean, AI fluency is core to how we work and we're committed to ensuring every new hire feels confident integrating AI into their everyday work. **As part of the interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about, design, and use AI to drive impact in your role. **Feel free to reference any tools, platforms, or workflows you use today — prior Glean experience isn't required.
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