Overview
Ready to shape the next generation infrastructure of one of the world's most critical communication platforms?
Microsoft 365(M365) Intelligent Conversation and Communications Cloud (IC3) is the platform that powers billions of real-time customer conversations across Teams, Skype, Dynamics, and third-party solutions (through Azure Communication Services). The platform enables reliable and high-quality messaging, meeting, and audio/video calling services that work every time, from anywhere, seamlessly across all customer touchpoints. The IC3 Platform organization is responsible for providing the foundational infrastructure that enables IC3 service teams to deliver secure, resilient, compliant, and high‑quality services with low developer toil. It focuses on building platform capabilities that make security, privacy, reliability, and productivity the default
**Cloud Release Platform (CRP) **is a modern DevOps/Platform engineering team responsible for developing and operating robust release infrastructure for reliable deployment and scalable build‑out across IC3, including secure and efficient release automation, centralized operations for consistency, and building out services across all cloud environments.
As a Senior Software Engineer you will be a technical leader driving the platform’s “golden standards” and the engineering systems that enable IC3 services to ship safely at scale. You’ll work across release automation, standardization, and platform tooling—helping transform diverse, locally optimized service setups into consistent, scalable release patterns.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
- Architect and deliver standardized release infrastructure that enables reliable deployments and scalable build‑outs across IC3 services and cloud environments.
- Define, evolve, and enforce “golden standard” release patterns and partner with service teams to onboard and converge onto those patterns.
- Build automation and platform tooling that improves reliability and efficiency by centralizing release processes and reducing manual operational work.
- Drive cross‑org technical alignment across partners and stakeholders to ensure solutions scale across services with consistent outcomes.
- Lead technical design reviews and be the subject matter expert for critical platform components, raising engineering rigor and establishing durable, repeatable patterns (including safe rollouts and operational readiness).
- Mentor and amplify other engineers by shaping technical direction, coaching on architecture and operational excellence, and elevating design and implementation quality across the team.
Qualifications
Required Qualifications:
Bachelor's Degree in Computer Science or related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
- OR equivalent experience.
Experience in software development, preferably in cloud services.
Experience with Azure or other cloud platforms.
Understanding of distributed systems and microservices architecture.
Problem-solving and communication skills.
**Other Requirements: **
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
- Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter
Preferred Qualifications:
Master's Degree in Computer Science or related technical field AND 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
- OR Bachelor's Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
- OR equivalent experience.
Extensive experience working with large-scale cloud or distributed systems.
Building release/deployment platforms, CI/CD infrastructure, or automation tooling that standardizes and scales operational workflows.
Background in operational excellence, including reliability, observability, and running services at scale (including incident learning and prevention).
Familiarity with cloud platforms - Azure preferred.
#IC3Platform
Software Engineering IC4 - The typical base pay range for this role across Canada is CAD $114,400 - CAD $203,900 per year.
Find additional pay information here: https://careers.microsoft.com/v2/global/en/canada-pay-information.html
Software Engineering IC4 - L'échelle salariale de base typique pour ce rôle dans l'ensemble du Canada est de 114,400 $ CAD à 203,900 $ CAD par année.
Pour plus d'information au sujet de la rémunération, veuillez cliquer ici: https://careers.microsoft.com/v2/global/en/canada-pay-information.html
Ce poste sera ouvert pendant au moins cinq jours et les candidatures seront acceptées de façon continue jusqu’à ce que le poste soit pourvu.
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft est un employeur offrant l’égalité d’accès à l’emploi. Tous les candidats qualifiés seront pris en considération pour l’emploi, sans égard à l’âge, à l’ascendance, à la citoyenneté, à la couleur, aux congés médicaux ou familiaux, à l’identité ou à l’expression de genre, aux renseignements génétiques, à l’état d’immigration, à l’état matrimonial, à l’état de santé, à l’origine nationale, à un éventuel handicap physique ou mental, à l’affiliation politique, au statut de vétéran protégé ou au statut militaire, à la race, à l’ethnie, à la religion, au sexe (y compris la grossesse), à l’orientation sexuelle ou à toute autre caractéristique protégée par les lois, ordonnances et règlements locaux applicables. Si vous avez besoin d’aide avec des accommodements religieux et/ou d’un accommodement raisonnable en raison d’un handicap pendant le processus de candidature, apprenez-en plus sur la **demande d’accommodement.**
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about **requesting accommodations.**