About the Role
The Communications Platform at Uber is responsible for building technology that enables a seamless communication channel technology that will facilitate both realtime & offline communications among Uber & its user community. This team focuses on providing a high performing, secure, reliable, and resilient ecosystem for seamless communications to all our users (Riders, Drivers, Eaters, Couriers, Restaurants, etc) through automated and innovative solutions.
We are seeking a passionate and experienced Senior Software Engineer to join our Communications Platform and Comms AI teams. In this critical role, you will be responsible for architecting and building highly scalable, highly-available, mission-critical systems that power the daily communications experience for millions of Uber users.
This is a unique opportunity to build a technical and architectural vision, creating an impact by delivering the next generation communication experience, across choice of channels, for a variety of marketplace products/consumers across Uber’s global offerings, disrupting the gig economy.
What the Candidate Will Need / Bonus Points
---- What the Candidate Will Do ----
- Design, build, and maintain the large-scale, intelligent communication infrastructure that supports essential business use cases and cutting-edge agentic AI experiences across Uber.
- Collaborate closely with senior engineers and cross-functional teams in Product, AI/ML, and other platform teams.
- Unlock the full potential of Uber’s connected data to significantly enhance our communication channels.
- Drive the technical and architectural vision for the next generation of communication experiences.
- Create impact by delivering communication solutions across various channels for a wide range of marketplace products and consumers, disrupting the gig economy on a global scale.
---- Basic Qualifications ----
- Bachelor’s degree (or equivalent experience) in Computer Science, Engineering, Mathematics, or a related field.
- 4+ years of hands-on software engineering experience.
- Proficiency in Python, Go, or a general-purpose language such as Java.
- Familiarity with microservices and API design.
- Passion for building performant and scalable systems.
- Strong communication and collaboration skills.
- Demonstrated drive, resilience, and a deep sense of ownership.
---- Preferred Qualifications ----
- Experience with communications technologies and channels such as SMS, Voice, Email, WhatsApp, or other emerging platforms.
- Experience leveraging GenAI tools for tasks like code generation, AI-driven coding agent development, or using AI to accelerate project delivery.
- Experience with GenAI in the Automatic Speech Recognition (ASR), Speech-to-Text models, or voice bot development space.
For San Francisco, CA-based roles: The base salary range for this role is USD$202,000 per year - USD$224,000 per year.
For Sunnyvale, CA-based roles: The base salary range for this role is USD$202,000 per year - USD$224,000 per year.
For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits. More details can be found at the following link https://jobs.uber.com/en/benefits.
Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuels progress. What moves us, moves the world - let's move it forward, together.
Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.