Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences.
Our success is powered by extraordinary people who bring our core values—Be an Owner, Growth Mindset, Run as One, Transparency —to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed onWealthfront’s Career Launching Companies List and has held a top 10 ranking on theTop 25 Companies Where Women Want to Work.
With a global presence—including offices in San Francisco, Denver, London, Sydney, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on ourCulture andAbout Us pages. Let’s shape the future of customer engagement together!
As a Senior Software Engineer on the Developer Platform Team, you will improve the platform foundations that Iterable engineers rely on to build, test, deploy, and operate services safely at scale. Your work will span the developer workflow end-to-end: from Scala, Bazel, and CI systems, through deployment workflows and self-service platforms, down to the Kubernetes and cloud infrastructure that make those experiences reliable in practice.
This is a hands-on senior engineering role for someone who is equally comfortable improving the inner loop for developers and owning the production platform systems behind it. You will lead high-leverage projects across build, test, deployment, and runtime infrastructure; drive work that reduces developer friction while improving reliability and cost efficiency; and partner closely with product engineering, infrastructure, security, and SRE to turn platform pain points into durable solutions.
- Own the developer delivery path end to end: Improve the systems engineers' use to build, test, package, deploy, and validate changes with confidence across local development, CI, and production rollout workflows.
- Lead shared engineering foundations: Evolve common libraries, build patterns, service templates, internal platform capabilities, and paved-path workflows that many teams depend on.
- Improve CI performance, capacity, and reliability: Drive improvements to build and test feedback loops, runner health, workload placement, and failure isolation so engineers get faster, more predictable results.
- Strengthen deployment and release infrastructure: Own and improve the control-plane systems that underpin delivery, including GitOps workflows, rollout orchestration, self-service deployment tooling, and the operational paths used to debug and recover production changes.
- Take ownership of platform runtime infrastructure: Help operate and improve the Kubernetes and cloud infrastructure that underpins the engineering workflow, including cluster behavior, node-pool strategy, workload scheduling, access patterns, and reliability guardrails.
- Turn recurring friction into durable leverage: Diagnose repeated failure modes across build, CI, deploy, and runtime systems, then solve them through automation, better defaults, observability, documentation, and platform product improvements.
- Use AI to accelerate platform engineering safely: Apply tools like Cursor, Claude, and agentic workflows to codebase migrations, CI triage, platform automation, and internal tooling development with strong verification and guardrails.
- Partner across engineering with senior ownership: Work closely with service teams and technical leaders to guide adoption, explain trade-offs, lead migrations, and make the paved path easier to use over time.
What We're Looking For
We prioritize strong software engineering fundamentals, systems thinking, and the ability to own ambiguous, cross-cutting platform problems from diagnosis through rollout. You do not need to have used our exact stack, but you should be comfortable learning deeply, operating in shared production systems, and building tools and infrastructure that other engineers depend on every day.
- Strong software engineering fundamentals in Scala, Java, Kotlin, or another production language; able to read, modify, test, and review service code in a large shared codebase.
- Experience owning a developer platform or infrastructure systems, such as build platforms, CI/CD, deployment tooling, internal developer portals, Kubernetes platforms, or cloud runtime infrastructure.
- Strong working knowledge of build systems and delivery workflows; familiarity with Kubernetes, GitHub Actions, ArgoCD, Backstage, Bazel, EngFlow
- Ability to debug complex failures that cross boundaries between application code, build tooling, CI runners, deployment systems, Kubernetes, and cloud infrastructure.
- Experience leading migrations or foundational platform changes with a meaningful blast radius, including rollout planning, risk management, communication, and follow-through on adoption.
- Product-minded approach to internal platform engineering; you care about usability, feedback loops, self-service, operational clarity, and whether platform investments make engineers faster and more confident.
- Comfort using AI tools such as Cursor, Claude, or similar systems for real engineering work, including codebase exploration, migration support, test generation, CI triage, and agent orchestration.
- Good judgment about AI-assisted automation: able to break complex tasks into plans, prompts, verification steps, and review loops with appropriate human oversight and safety guardrails.
- Clear communicator who can work across product engineering, infrastructure, and security teams, explain trade-offs, keep stakeholders informed, and make steady progress in ambiguous technical areas.
**What we offer **
- Competitive salaries & meaningful equity
- Private Medical Insurance
- Life/Risk Assurance
- Meal Allowance: 8.55€ per day
- Community Days (days for us to give back to the community)
- Paid Annual Leave (22 days)
- Global Lifestyle Reimbursement Account
- Paid Sabbatical
- Complete laptop workstation
The base salary range for this position in Lisbon, Portugal, is €66,500 – €88,000 per year (gross). This range is provided in anticipation of the requirements of the EU Pay Transparency Directive (2023/970), which EU member states are implementing into national law, and reflects the expected compensation at the start of employment for this role.The final offer will be determined based on your experience, qualifications, and performance throughout the selection process, while also ensuring alignment with our internal equity principles.
Recruitment Disclaimer:
Please be aware that Iterable, Inc. (“Iterable”) and our official professional recruiting agencies and platforms do not:
- Send job offers from free email services like Gmail, Yahoo mail, Hotmail, etc.
- Request money, fees, or payment of any kind from prospective candidates to apply to Iterable, for employment, or for the recruitment process (e.g. for home office supplies, or training, etc.).
- Request or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with Iterable.
You may see all job vacancies on our official Iterable channels:
- Official Iterable website, Careers page: https://iterable.com/careers/
- Official LinkedIn Jobs page: https://www.linkedin.com/company/iterable/jobs/
Iterable is not affiliated in any way to these impostors and we hereby confirm that such individuals/entities are not authorized, encouraged, or sponsored to act on behalf of Iterable. Such job opportunities are entirely fake and not valid. Therefore, please disregard any written or oral request for a job offer or an interview that you believe is or might be fraudulent or suspicious and immediately reach out to us via email at **talent-ops@iterable.com **upon receiving a suspicious job offer.
Criminal and/or civil liabilities may arise from such actions, and Iterable expressly reserves the right to take legal action, including criminal action, against such individuals/entities whenever such phenomena occur. In any case, please note that under no circumstances shall Iterable and any of its affiliates be held liable or responsible for any claims, losses, damages, expenses or other inconvenience resulting from or in any way connected to the actions of these impostors.
Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.