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We are seeking a highly motivated Diagnostics Engineer to design and develop next-generation diagnostic tools for Apple Devices, enhancing customer experiences and enabling seamless troubleshooting and repair solutions. This role involves developing cutting-edge diagnostics that integrate with OS releases, ensuring hardware and software work together flawlessly. If you're passionate about hardware-software integration, problem-solving, and creating impactful tools, we’d love to hear from you.
Description
As a Senior Software Engineer on the Field Diagnostics Engineering team, you will design and develop the next generation of diagnostic solutions that improve Apple’s field repair capabilities across a wide range of hardware products. Your work will play a meaningful role in improving device reliability, streamlining troubleshooting, and crafting the customer repair experience. You will collaborate closely with hardware, firmware, and software teams to define diagnostic requirements, align engineering efforts, and ensure deep integration with evolving system architectures.
Responsibilities
Implement new diagnostic features and maintain diagnostic systems that support macOS, iOS, and watchOS. Design, develop, test, and integrate software to ensure seamless functionality across Apple’s hardware ecosystem. Lead the architectural design of diagnostics frameworks and drive alignment across multiple teams. Identify strategic diagnostic opportunities that withstand technological advancements, system architecture changes, and evolving product needs. Mentor other engineers and drive the evolution of diagnostics by improving accuracy, efficiency, and scalability.
Minimum Qualifications
Bachelor's degree in Computer Science, Computer Engineering, or a related field of study, with 8+ years of industry experience designing, implementing, testing, shipping, and supporting software. Background building desktop or mobile software applications and systems. Proficiency in Objective-C, Swift, or other C-based languages, alongside scripting languages like Lua, Python, or equivalent. Practical application of object-oriented design and programming principles. Track record of working on cross-functional engineering projects to define technical requirements and assess system impacts. Demonstrated success in architecting and contributing to long-term engineering solutions. History of diagnosing and resolving technical software engineering defects.
Preferred Qualifications
Master's degree in Computer Science, Computer Engineering, or a related field of study is preferred Knowledge of diagnostics, repair operations, or manufacturing test workflows. Background working with system architectures, drivers, kernel-level, or device firmware development. Familiarity with large-scale systems design, hardware diagnostics, and performance tuning. Exposure to server-side technologies and backend systems. Understanding of image processing, computer vision, machine learning frameworks, telemetry data pipelines, or predictive diagnostics. Ability to dive deep into technical details and understand the nuances of hardware and software systems.
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $181,100 and $318,400, and your base pay will depend on your skills, qualifications, experience, and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant
At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.
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Apple accepts applications to this posting on an ongoing basis.