Senior Software Engineer - Pay & Safety

Handshake · Enterprise · San Francisco, CA · Engineering

This role is for a Senior Software Engineer on the Pay squad at Handshake AI, focusing on building and owning systems for calculating earnings, generating payouts, and managing disbursements for Handshake AI's global workforce. The role also involves developing a Trust & Safety surface area, including KYC, identity verification, fraud screening, and audit systems. The engineer will be responsible for ensuring the reliability, auditability, and resilience of these critical financial and safety systems, working with microservices and third-party integrations.

What you'd actually do

  1. Design and build payout and money-movement systems on top of Payment Service Providers, including onboarding, KYC, country and payout-method support, webhook reconciliation, retries, and rate-limit handling, with zero-downtime rollout and full auditability for every state change.
  2. Build out a robust and flexible payment and incentives platform that powers how fellows are compensated, rewarded, and retained across every project we run.
  3. Build the Trust & Safety stack: KYC and re-verification flows, sanctions and fraud screening, ban and suspicious-account state transitions, and time-tracking audits over activity, time confirmations, and pay rates.
  4. Own operator tooling, including the Pay admin dashboard, ledger, and operations that let our ops team run pay weeks safely.
  5. Lead end-to-end on schema design, migrations, and backfills across Postgres and design rollouts that are safe to deploy.

Skills

Required

  • 5+ years of professional software engineering experience
  • meaningful time spent owning production systems where correctness and uptime matter (payments, fintech, identity, fraud, infrastructure, or similar high-stakes domains)
  • Strong system design fundamentals for highly reliable, zero-downtime, auditable, and resilient systems: expand-contract migrations, idempotency, retries and backoff, dual-writes and backfills, append-only audit logs, and reconciliation jobs.
  • Deep proficiency with relational databases (PostgreSQL), data modeling, and schema evolution under load.
  • Strong backend skills in Ruby on Rails and/or TypeScript/Node
  • Comfort in React for operator and fellow-facing UI.
  • Experience designing and operating asynchronous workflows (Temporal, Sidekiq, or similar) and integrating with third-party APIs that fail in interesting ways (Stripe, Deel, Hubstaff, or equivalents).
  • Track record of leading technical projects end-to-end in ambiguous environments, with a bias toward shipping behind feature flags and verifying in production.
  • Excellent communication and stakeholder management.
  • Track record of mentoring engineers and raising the engineering bar on a team.

Nice to have

  • Prior experience building production payments, payout, or money-movement systems
  • Background in Trust & Safety, fraud, KYC/AML, sanctions screening, or identity verification at scale.
  • Experience with event sourcing, change-data-capture, or audit-log architectures where every state change is reconstructable.
  • Experience operating comparable workflow orchestrators for long-running, idempotent business processes.
  • Experience with regulated or compliance-driven workstreams (1099-NEC issuance, OFAC, GDPR/data deletion, SOC 2 controls).

What the JD emphasized

  • reliability, auditability, and resilience as first-class design constraints
  • Pay can't go down
  • Ban decisions can't be silent
  • Webhooks can't be lost
  • correctness and uptime matter