Senior Software Engineer - Surface Post-launch Engineering

Microsoft Microsoft · Big Tech · Redmond, WA +1 · Software Engineering

Senior Software Engineer for Microsoft's Surface Post-Launch Engineering team, focusing on sustaining and evolving software for in-market Surface devices. The role involves diagnosing and resolving customer-facing issues, delivering performance-optimized features, and improving reliability and usability across the software stack, from low-level to upper-level software, with a strong emphasis on PC systems and hardware-software interactions.

What you'd actually do

  1. Support post‑launch software development for in‑market Surface devices shipped to retail customers.
  2. Diagnose, troubleshoot, and resolve customer‑facing software issues across the supported Surface product portfolio.
  3. Perform root cause analysis across hardware–software interactions to identify and implement durable fixes.
  4. Design and deliver value‑added software features that improve usability, reliability, and overall customer experience.
  5. Contribute to codebases spanning multiple active Surface products, adapting to frequently changing product and technical contexts.

Skills

Required

  • Bachelor's Degree in Computer Science or related technical field
  • 4+ years technical engineering experience
  • coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python

Nice to have

  • embedded firmware and PC driver development
  • UEFI
  • operating system drivers
  • 32‑bit and 64‑bit microprocessors
  • common interconnects such as I²C, SPI, and other I/O buses
  • develop, debug, and troubleshoot firmware and low‑level software on multiprocessor systems
  • code debuggers
  • hardware diagnostic tools
  • logic analyzers
  • oscilloscopes
  • JTAG
  • flash emulators
  • in‑circuit emulator
  • Proficiency in C language development
  • C++
  • host‑level application development
  • PC‑based drivers
  • interface applications
  • supporting scripts
  • 5+ years of experience contributing to product development in the consumer PC or consumer electronics industry
  • collaborating with external development partners and high‑volume manufacturers
  • Experience using AI‑assisted tools to support coding, code review, or repository analysis
  • Ability to communicate technical concepts clearly in written and verbal form
  • explaining designs across abstraction levels

What the JD emphasized

  • deep expertise in PC systems
  • solve complex, cross‑stack engineering problems
  • high‑quality code optimized for high‑volume consumer products
  • collaborate with electrical engineers, system engineers, architects, and fellow software engineers
  • drive solutions from concept through delivery
  • contributing to shared technical outcomes across hardware and software boundaries
  • Demonstrate ownership and problem‑solving skills when working in complex, ambiguous, and fast‑moving technical environments.